ServiceNow Modules

What is ServiceNow?

Many businesses utilize the popular cloud platform ServiceNow for IT service management. The majority of business management tasks are automated using it. Its ITIL guidelines speed up the completion of tasks, procedures, and activities. It makes use of multi-instance architecture to guarantee that users can access resources. When an instance is created, various resources that satisfy the requirements of the user are maintained. There are situations in which users can control separate resources with different instances.

It's a great choice because of its adaptability and capacity to handle various application settings. Both clients and staff find it appealing because of its user-friendly interface. It carries out a number of tasks, such as enhancing software development via DevOps and agile methodologies and offering security.

 Become a Servicenow Certified professional by learning this HKR Servicenow Training !

ServiceNow Training

• Master Your Craft
• Lifetime LMS & Faculty Access
• 24/7 online expert support
• Real-world & Project Based Learning

Explore Curriculum

What is ServiceNow used for?

Here are some applications for ServiceNow:

• Developing Apps : With ServiceNow, you may use the drag and drop method without programming knowledge. It makes it possible for you to enhance workflow and employ many reusable components. Building applications is not difficult for anyone.
• Human resource management. ServiceNow enhances HRM, which integrates seamlessly with other applications to automate the majority of HR functions. In order to save businesses time and resources during the hiring process, it supports techniques like customisable forms and does away with repetitious approaches.
• Resolves all security incidents. Several workflows offered by ServiceNow aid in lowering application risks. It shows customers any vulnerabilities and instructions on how to fix them through a variety of tools and dashboards..
• Assists with managing the IT service desk: By the use of self-service portals, the majority of IT functions are automated. It enhances the management procedures, which lower expenses and boost team and organizational productivity.
• Finance management. It assists in managing finances by eliminating labor-intensive, resource-wasting manual procedures including the usage of spreadsheets and email, among other things. Businesses are now more productive and efficient because of ServiceNow.
• Customer service.It provides reliable services, which attracts loyal clients. It automates the majority of the tasks using digital agents, service mapping, and real-time notifications to improve customer satisfaction.

ServiceNow Modules

Businesses may improve workflows and automate operations by utilizing the numerous modules that ServiceNow offers. Costs are reduced, customer satisfaction is raised, and security incidents are reported. But a list of a few well-liked ServiceNow modules is provided below:

ServiceNow SecOps Module

Businesses manage information breaches and safety risks by using firewalls and SIEMs to receive event notifications. By automating all security-related processes, such as exploration, recovery, elimination, etc., ServiceNow connectivity benefits the company. It helps companies to support the IT and security teams in real-time and quickly react to attacks . 

Data reports and dashboards that provide you with a clearer picture of the incidents can be used to view security issues. You can handle safety hazards and weaknesses with a great level of automation and orchestration when you have ServiceNow.

Want to know more about Servicenow ,visit here Servicenow Tutorial !

Subscribe to our YouTube channel to get new updates..!

Subscribe

ServiceNow ITBM Module

It supports the management and monitoring of various IT investments. Allocation, maximizing value, and the advantages of each investment are also analyzed. Transparency regarding all personnel, procedures, and various efforts is provided while the company's value is increased. Any IT investment that is neglected can result in a decline in trust, delays in projects, and higher expenses. Effective handling  of investments ensures that you will reach business goals and quickly adjust to changes. It helps others understand why you made many options when working on a business. Teams are able to produce better goods faster and within budget because of ITBM integration.

ServiceNow DevOps Module

A majority of businesses have adopted agile principles, and one of the main forces behind their execution is DevOps. IT developers may now meet all standards and ship products into the market on time which is enabled by DevOps. The team's ability to integrate ServiceNow DevOps reduces downtime, complies with all legal needs, and produces projects with excellent code. It offers a platform with many tools that can be used in planning, coding, execution, and other operations. It increases the software design teams' creativity and output. Additionally, it lowers expenses for businesses and frees up developers' time to concentrate on other facets of the enterprise.

ServiceNow ITOM Module

ServiceNow ITOM effectively manages the company's expenses and assets. Cloud resources, credentials, physical assets, and other items are among the assets that ServiceNow ITAM monitors. It handles hardware by optimizing assets through clean CMDB, enhancing asset life cycles, and cutting down on hardware waste. It helps to reduce expenses. Also, it ensures their positive relationship, enhances the health of all cloud and on-premise resources, and increases their honesty. 

Additionally, it guarantees that better data is used and that the Configuration Management Database (CMDB) is reliable. More data openness lowers risks that could influence decision-making, while dispersion of data improves sharing among apps. In order to lower expenses and potential resource issues, it also controls software assets.

ServiceNow ITAM  Module

Operations management is made easier with the help of ServiceNow ITOM. Managing services, setting up clouds, administration, failures of services, etc. is a problem for many teams. They are able to increase productivity and creativity because of ServiceNow ITOM. Among the installations and other data centers, records are created. All of the issues and their root causes are displayed on the application's dashboard. In order to minimize downtime incidents, it helps the IT infrastructure team and software developers to quickly identify and fix any problems. Additionally, it does away with the need for various hybrid clouds, PAAS, SAAS, and other key services.

Top 30 frequently asked Servicenow Interview Questions !

ServiceNow IRM Module

By utilizing various tools and procedures, it improves the operational and strategic management of the business. It provides advice and useful information that the company can utilize to comply. A wide range of business topics are also covered, including security, risk, and IT management. Every change is watched to make sure it complies. In order to facilitate a quicker recovery, they also automate some tasks, such as risk assessments. With its attractive interface, approved team members may review all of the data in one location. 

ServiceNow Change Management Module

Without affecting routine IT services, it modifies the company lifecycle from creation, risk evaluation, and problem-solving. To assess any changes, it makes use of service maps. If there are important matters that need to be discussed, it forces businesses to hold board meetings. Additionally, a dashboard with a breakdown of all the backlogs is provided. In order to provide continuous management within a calendar, they connect the change process production with other IT services.

Related Blog: Servicenow Asset Management Overview

ServiceNow GRC Module

The GRC module of ServiceNow refers to Governance, Risks, and Compliance. It helps businesses to deal with the above three areas in real-time. It is developed to help business entities find the potential risks and manage them effectively. Further, by coordinating it with the ServiceNow platform, business entities can get more fruitful results.

ServiceNow ITSM Module

This module of ServiceNow helps business entities meet their clients requirements effectively. It helps them reduce the wastage of time the IT teams spend on solving flaws in the system. Further, it allows the teams to ensure they use less resources to provide various services. Also, using ServiceNow ITSM analytics, company’s can well analyze their performance and execute changes if required. Further, CSDM or Common Service Data Model is a tool which helps to coordinate the company and its IT planS. Also, it provides a digital agent that manages customer services that answers client queries. Therefore, it improves the client satisfaction along with employees. 

Conclusion

Think about integrating ServiceNow with your IT infrastructure if your company is having trouble with a number of operations, from production to marketing. It ensures that every problem is resolved and offers the appropriate help. The efficiency and effectiveness of the organization are enhanced by the modules offered by ServiceNow, some of which have been discussed in this article.

Related blogs:

• CMDB ServiceNow
• ServiceNow Administration
• SALESFORCE VS SERVICENOW