Servicenow ITOM Training

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ServiceNow ITOM Training Overview

Detailed Overview


Welcome to HKRTrainings, where we provide comprehensive ServiceNow ITOM (IT Operations Management) Training to equip you with the skills and knowledge needed for a successful career in the dynamic field of IT Operations


What is ServiceNow ITOM


ServiceNow ITOM (IT Operations Management) is a suite of applications within the ServiceNow platform that helps organizations manage and optimize their IT infrastructure. It streamlines various operational tasks, enhances efficiency, and ensures a seamless IT service delivery.


Services provided by HKRTrainings


At HKRTrainings, we deliver top-notch training services, offering in-depth coverage of ServiceNow ITOM modules. Our expert trainers bring real-world experience to the virtual classroom, ensuring a hands-on and practical learning experience.


Career Path


Embark on a rewarding career path in IT Operations Management by mastering ServiceNow ITOM. Our training opens doors to roles such as ITOM Consultant, ServiceNow Administrator, and IT Operations Analyst.


Who Should Attend


This training is ideal for IT professionals, system administrators, and anyone aspiring to excel in IT Operations Management.


What you'll learn and Skills you'll gain upon completion of our Training


Upon completing our ServiceNow ITOM Training, you will acquire proficiency in configuring and managing ITOM applications. You'll gain skills in event management, orchestration, and service mapping, preparing you for real-world IT challenges.


Certification Path


Earn a Career certificate from HKRTrainings, validating your expertise in ServiceNow ITOM. Additionally, you can pursue ServiceNow ITOM certification to further enhance your credentials.


Top Companies Using ServiceNow


Some of the top companies leveraging ServiceNow ITOM include Google, Microsoft, IBM, Accenture, and many more. Acquiring ServiceNow administration skills opens doors to exciting career opportunities with these industry leaders.


Top Hiring Companies for ServiceNow ITOM Professionals


Explore career opportunities with the leading companies Google, Microsoft, IBM, Accenture, ServiceNow, Deloitte, Infosys actively seeking skilled ServiceNow administrators.




  • Stay ahead with insights into Industry Trends and the Future of IT Operations Management.
  • Key features of our training include hands-on labs, real-world scenarios, and expert guidance.
  • Explore roles related to ITOM and receive Placement Support to fast-track your career.


Certification Support from HKRTrainings

Our training includes comprehensive Certification Support, assisting you in achieving ServiceNow ITOM certifications.


Industry Trends


Stay at the forefront of industry trends in IT Operations Management. As technology evolves, discover the latest advancements, methodologies, and best practices shaping the landscape. Our ServiceNow ITOM Training ensures you're well-equipped to navigate and excel in this dynamic field.


Future of ServiceNow ITOM


The future of ServiceNow ITOM is dynamic and promising, marked by continuous innovation and advancements in IT operations. As organizations prioritize efficiency and automation, professionals trained in ServiceNow ITOM can anticipate a thriving landscape, offering abundant opportunities for growth and career success.


Key Features


  • Hands-on labs and real-world scenarios for practical learning.
  • Interactive sessions with industry experts.
  • Case studies to apply theoretical knowledge in practical situations.

Roles related to ServiceNow ITOM


  • ITOM Consultant
  • ServiceNow Administrator
  • IT Operations Analyst

Placement Support (Fast Track your career) from HKRTrainings


Avail our placement support services to fast-track your career and secure lucrative opportunities in the ITOM domain.


Certification Support from HKRTrainings


Benefit from our comprehensive certification support, guiding you through the process of obtaining ServiceNow ITOM certifications.


Top Companies using ServiceNow ITOM 


Explore the forefront of IT Operations Management by delving into the practices of industry leaders. Discover how top companies strategically employ ServiceNow ITOM to enhance efficiency and streamline operations. Align your skills with the preferences of these innovators to unlock exciting career opportunities in the evolving landscape of IT.


Top Hiring Companies for ServiceNow ITOM Professionals


Explore career prospects with leading organizations actively seeking ServiceNow ITOM experts. Unlock opportunities for growth and advancement in IT Operations Management by acquiring in-demand skills through our HKRTrainings program.


Advantages of our ServiceNow ITOM Training


  • Comprehensive coverage of ServiceNow ITOM modules.
  • Real-world insights and practical applications.
  • Expert trainers with extensive industry experience.


Tools Covered


  • ServiceNow Discovery
  • ServiceNow Orchestration
  • ServiceNow Event Management


What you will learn


  • Configuration and management of ITOM applications.
  • Event management and automation through orchestration.
  • Service mapping for a holistic view of IT infrastructure.

Why should you take Training with us


Choose HKRTrainings for our:

  • Industry-relevant curriculum.
  • Experienced and certified trainers.
  • Hands-on learning approach.
  • Placement and certification support.


Who are Trainers in HKRTrainings


HKRTrainings boasts industry-experienced trainers for ServiceNow ITOM. Our experts bring real-world insights, ensuring a practical and comprehensive learning experience. Learn from seasoned professionals dedicated to your success in IT Operations Management.


Course Highlights


  • In-depth coverage of ServiceNow ITOM modules.
  • Practical learning through hands-on labs.
  • Interactive sessions for a dynamic learning experience.


What is Training Cost


The training cost at HKR Trainings varies based on several factors such as the specific course chosen, the duration of the program, the mode of training (self-paced, one-to-one, corporate), and any ongoing discounts or offers.

HKR Trainings aims to provide the most affordable prices for their courses, making sure that quality education and practical learning experiences are accessible to everyone. There are multiple payment options and occasional discounts that may be offered for the courses.

The exact training cost details for specific courses can be obtained by directly reaching out to HKR Trainings through the website, contacting the support team, or checking the course catalog for pricing information. Transparent information about the cost of each course is typically provided by them to help learners make informed decisions.


Training Path


Our structured ServiceNow ITOM Training path ensures a step-by-step mastery, covering foundational concepts to advanced skills. Gain hands-on experience and industry insights, empowering you for success in IT Operations Management.


PayScale of Professionals


ServiceNow ITOM professionals command competitive salaries, with average earnings ranging from $90,000 to $120,000 per year. Salaries may vary based on experience, location, and industry demand. Stay ahead in the industry and secure a rewarding career path with our comprehensive ServiceNow ITOM Training at HKRTrainings.

Official References


Access official references and documentation to deepen your understanding of ServiceNow ITOM.


Community Link


Connect with our ServiceNow community of learners and industry experts to share insights and stay updated on the latest trends.


Documentation Link


Access additional Servicenow documentation and resources to complement your learning journey.


Register for Certification Link


Register for ServiceNow ITOM certification and take the next step towards validating your expertise.


Recent Tech-related News


Stay informed with the latest news and developments in the tech industry, specifically related to IT Operations Management.


Follow On Courses


Explore our follow-on courses to continue your learning journey and stay ahead in your ITOM career.


To apply for the Servicenow Itom Training, you need to either:

  • Basic Knowledge of the ServiceNow platform.
  • Basic skills in Software Development.

Servicenow Itom Training Objectives

The ServiceNow ITOM course benefits for the following list of professionals.

  • Software developers
  • IT professionals
  • Project Managers
  • Who are aspiring to learn ServiceNow ITOM

There are no special requirements to take up this course. The one who is interested in enhancing their career and critical skills in ServiceNow ITOM can attend the course.Basic knowledge of IT technologies.

To start with the ServiceNow ITOM course, you need to check with the best institute that delivers the knowledge. Before proceeding to join any training, take suggestions from the experts who had already learned the course. We at HKR, with a team of industry experts, are ready to fulfil your dream career to achieve a job in desired companies.

ServiceNow ITOM Training Content

Our primary intention through this ServiceNow ITOM training is to offer you the best training. So we ensure that we cover all the concepts from the basics and stay updated as per the industry needs. Following are the modules covered in this course:

  • Overview & Mid servers

  • Running Discovery on servers

  • Credential Affinity

  • Probes

  • Sensors and Customize them

  • Application Mapping

  • Patterns and their customization

  • Process and process handlers

  • Cloud Discovery -AWS

  • CMDB Structure and CI class manager

  • Asset Management with respect to CMDB

  • IRE Engine

  • Event Rules

  • Alert Rules

  • Alert Correlation Engine

  • Maintenance rules

  • Using workflows and flow designers for alert remediation

  • Business service discovery using apache tomcat and MYSQL

  • Cloud Tag based service mapping discovery

  • Understand the event management module in Service Mapping.

  • Check the BSM and dependency maps with tickets

  • Understand the Overall approval and real time process to work on Service maps in an organization

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We are happy to help you 24/7

Servicenow ITOM Training Options

Live Online Training

  • Interactive sessions
  • Learn by doing
  • Instant doubt resolution
  • Expert's guidance
  • Industry-ready skills


Start Date



6-Dec - 5-Jan

09:30 AM IST


10-Dec - 9-Jan

11:30 AM IST


14-Dec - 13-Jan

01:30 PM IST

Ends in h : m : s

1:1 Live Online Training

  • Exclusive training
  • Flexible timing
  • Personalized curriculum
  • Hands-on sessions
  • Simplified Learning
Exclusive learning from industry experts

Self-Paced E-Learning

  • Skillup easily
  • Learn in no hurry
  • Less expensive
  • Unlimited access
  • Convenient
Hone your skills from anywhere at anytime
our instructor

Corporate Training

Training for Employees

HKR will help you learn anytime, anywhere with easily accessible online training. Experience immersive learning and equip your teams with the skills of tomorrow.

We deliver the right skills to the aspirant from day one that meets today's business requirements. It also helps to increase the productivity of the employee. So, joining HKR Trainings means becoming extremely productive to achieve goals in real-time.

Go to Corporate Training

Hire Train Deploy

We at HKR Trainings provide the best IT Training skills on different technologies to the aspirants that meet the existing industry standards. Our training courses are up to date and make the aspirants job-ready with real-time working knowledge.

We deliver the right skills to the aspirant from day one that meets today's business requirements. It also helps to increase the productivity of the employee. So, joining HKR Trainings means becoming extremely productive to achieve goals in real-time.

Go to Hire Train Deploy

Servicenow ITOM Training Projects

Servicenow ITOM Training Projects Projects

We at HKR not only provide you Servicenow ITOM Training with theoretical knowledge but also make you practically knowledgeable by..... making you work with real-world projects and case studies. Every course we offer includes two real-time projects which provide you with real-time experience. The practical knowledge improves your domain expertise and helps you in clearing the certifications with ease. Read more

Servicenow Itom Training FAQ's

You will get the class recordings for your missed ServiceNow ITOM Training classes. These recordings will help you revise previous lessons and continue learning further.

Our expert faculty will ensure that you understand all the concepts of ITOM well from day one of the ServiceNow ITOM Certification Training. Further, you will get hands-on skills with real-time projects, practice exercises, and solve various tasks. You will get full support from the trainer and our team throughout the course. By getting all these skills, you will become an expert in clearing the ServiceNow ITOM Certification and grabbing new jobs.

Yes, we provide a free demo session to the ServiceNow ITOM Training Course learners before they enroll.

Our trainers are real time experts who are presently working on particular platform on which they are providing training.

If you have additional queries after completing the ServiceNow ITOM Online Training, you can ask our customer support team for a solution.

Many learners and professionals enrolled in our IT courses and got satisfaction. Our trainers are well-qualified and experienced and deliver quality content with easy explanations. Also, you will get hands-on practical learning experience throughout the course, assignments, real-time projects, etc. These skills will help you become strong, and you can reach your dream career with multiple offers. So, by joining our ServiceNow ITOM Course, there will be no chance of getting dissatisfied.

ServiceNow ITOM refers to Information Technology and Operations Management. It helps businesses with strategic methods to plan, build, and run digital services and manage their IT application needs.

The following are the benefits of ServiceNow ITOM for business enterprises.

  • It enhances productivity through automation techniques.
  • ITOM helps in the digital transformation of the business.
  • It helps to automate IT service delivery processes.
  • Reduces human efforts by automating tasks and helps in cost minimization.
  • Also, it provides a better user experience with new methods.
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