Servicenow ITOM Training

5 ( 677 Learners)

Implement IT Operations & Management skills easily, becoming a ServiceNow ITOM Professional.

30+ Hrs

Hands On Training

Lifetime Access

Updated Content

Customizable

Learning Paths

Industry Expert

Mentors

Projects

Advanced Interactive

ServiceNow ITOM Training Overview

  • Learn ITOM skills from beginner to advanced levels.
  • Get trained in IT operations by expert trainers with over 10+ years of experience.
  • Over 5500+ students and IT professionals were trained at HKR Trainings.
  • Master hands-on skills like CMDB, cloud provisioning, service mapping, etc.
  • Get complete support and guidance from expert faculty across learning ITOM.
  • Resolve all your complex queries in ITOM on time through experts.
  • Get resources to prepare for certification exams.
  • Access the learning materials, videos, blogs, interview questions, etc., 24/7.
  • Complete your job-oriented training in ServiceNow ITOM in 30 hours.
  • Get an industry-recognized course completion certificate in ServiceNow ITOM.
  • Understand concepts in-depth and gain expertise with real-time projects.
  • Enroll now in this ServiceNow ITOM Training course and enhance your IT career.

Prerequisites

To apply for the Servicenow Itom Training, you need to either:

Having a basic knowledge of Software Development and the ServiceNow platform will be an added benefit to learning ServiceNow ITOM.

ServiceNow ITOM Training Content

The course curriculum of ServiceNow ITOM Training is curated with expert support that meets industry standards. It includes all the ITOM skills and concepts that make you a skilled expert. Explore the various modules below:

  • Overview & Mid servers
  • Running Discovery on servers
  • Credential Affinity
  • Probes
  • Sensors and Customize them
  • Application Mapping
  • Patterns and their customization
  • Process and process handlers
  • Cloud Discovery -AWS

  • CMDB Structure and CI class manager
  • Asset Management with respect to CMDB
  • IRE Engine

  • Event Rules
  • Alert Rules
  • Alert Correlation Engine
  • Maintenance rules
  • Using workflows and flow designers for alert remediation

  • Business service discovery using Apache Tomcat and MYSQL
  • Cloud Tag based service mapping discovery
  • Understand the event management module in Service Mapping.
  • Check the BSM and dependency maps with tickets
  • Understand the Overall approval and real-time process to work on Service maps in an organization

  • AD (Active Directory) Orchestration
  • Plugin Activation
  • Build ServiceNow Catalog with Orchestration

  • Understand Dependency Views
  • Create
  • Manage
  • Loading
  • and Saving - Dependency Views

  • Integrate with multiple Cloud Service Providers
  • Configure Amazon AWS Cloud
  • Discover various AWS Resources

Servicenow ITOM Training Projects

Project - 1 Implementing CMDB-Configuration Management Database

Description: This project will help you configure and manage CMDB within ServiceNow ITOM. It includes data population, classifying..... CI for enhanced IT asset management, mapping relationships, and providing better visibility.Description: This project will help you configure and manage CMDB within ServiceNow ITOM. It includes data population, classifying CI for enhanced IT asset management, mapping relationships, and providing better visibility. Read more

Project - 2 Setup And Customize Event Management

Description: In this project, you will configure event rules, thresholds, notifications, etc., in ServiceNow ITOM. You will enable..... proactive observation and automated response to various IT events. Read more

Project - 3 Service Mapping And Discovery Of Dependency

Description: In this project, you will gain expertise in deploying and tuning Service Mapping tools within ServiceNow ITOM. It wil.....l facilitate the Discovery of business service dependencies and visualization for improved IT infrastructure management. Read more

Project - 4 Automated Incident Response

Description: In this project, you will build an automated incident response workflow with ServiceNow orchestration. You will lever.....age AI-driven playbooks to identify and resolve the incident effectively. Read more

Servicenow ITOM Training Options

LIVE ONLINE TRAINING

  • Interactive sessions
  • Learn by doing
  • Instant doubt resolution
  • Expert's Guidance
  • Industry-ready skills
Batch Start Date Time
Weekday 23-Apr - 23-May 09:30 AM IST
Weekend 27-Apr - 27-May 11:30 AM IST
Weekday 1-May - 31-May 01:30 PM IST

1:1 LIVE ONLINE TRAINING

  • Exclusive training
  • Flexible timing
  • Personalized curriculum
  • Hands-on sessions
  • Simplified Learning

Exclusive learning from industry experts

SELF-PACED E-LEARNING

  • Skill up easily
  • Learn in no hurry
  • Less expensive
  • Unlimited access
  • Convenient

Hone your skills from anywhere at anytime

Corporate Training

Employee and Team Training Solutions

Top Companies Trust HKR Trainings

Employee and Team Training Solutions Employee and Team Training Solutions

Our Learners

Harshad Gaikwad

Harshad Gaikwad

Practice Head

5
I had an insightful experience with HKR Trainings while participating in the ServiceNow ITOM (IT Operations Management) Training online. Engaging in instructor-led sessions, the trainer offered detailed insights into various ServiceNow ITOM modules and practices. Throughout the course, the support team was consistently available, and the trainer adeptly clarified all my inquiries, ensuring a comprehensive understanding of ServiceNow ITOM concepts.
Amit Singh

Amit Singh

Technical Lead - Service Now

5
I had a rewarding experience with HKR Trainings while delving into the ServiceNow ITOM (IT Operations Management) Training online. Engaging in instructor-led sessions, the trainer provided comprehensive insights into various ServiceNow ITOM modules and best practices. Throughout the course, the support team was consistently available, and the trainer adeptly addressed all my queries, ensuring a robust understanding of ServiceNow ITOM concepts.
Ashish Mishra

Ashish Mishra

Service now Consultant

5
I had an enlightening experience with HKR Trainings while undergoing the ServiceNow ITOM (IT Operations Management) Training online. Participating in instructor-led sessions, the trainer provided comprehensive insights into various ServiceNow ITOM modules and strategies. Throughout the course duration, the support team remained responsive, and the trainer effectively addressed all my inquiries, ensuring a thorough understanding of ServiceNow ITOM concepts.

ServiceNow ITOM Online Training Objectives

ServiceNow ITOM Training is an in-depth skill development course in ITOM through industry experts in real-time. It includes hands-on ITOM skills training, project work, and a course completion certificate. 

  • Software Developers
  • IT Professionals
  • Technical Consultants
  • System Admins
  • Architects
  • Aspirants looking to learn ServiceNow ITOM

  • ServiceNow ITOM overview.
  • ServiceNow Discovery and its configuration.
  • Understand MID Server.
  • Mapping application.
  • Structure of CMDB.
  • Event management and field mapping.
  • Service mapping discovery
  • Dependency views
  • Hands-on ITOM skills.

This certification will validate your ITOM skills in real-time and help you stand out of the crowd and peer learners. We provide relevant resources to help you learn and clear ServiceNow certification exams.

  • We provide the best trainers from the industry to teach you advanced hands-on skills in ServiceNow ITOM.
  • Our faculty will make sure that you understand all the concepts of IT Operations from day one. Also, get resources to prepare for certification.
  • Get assistance in preparing updated resumes to share across hiring companies.
  • After getting these skills, you will be placed in top MNCs as ITOM professionals.

Servicenow ITOM Training FAQ's

You will get a video recording of the session you missed during this training. It will help you revise the lesson and ask any doubts with the trainer the next day.

You can talk to our support team executives for all your additional queries after this ITOM course.

  • Many IT professionals and graduates took training with us and got satisfaction.
  • Our expert trainers make the learning engaging and interactive with hands-on training.
  • They support each learner across the training and help them reach their career goals.
  • We provide complete assistance in your learning and help you prepare for certification exams through various resources.
  • Getting all these advanced skills in ITOM will not disappoint you.

We provide a free demo session for the learners of ITOM before they join our course to make them aware of the training, trainer’s profile, etc.

In ServiceNow, ITOM stands for IT Operations and Management, which consists of various processes, services, and best practices of ITOM. It improves enterprise performance and efficiency with resource utilization and risk reduction.

Generally, the ServiceNow certifications cost up to USD 300, but this certification cost may vary.

  • For Self-paced learning: Rs. 9,000/- only.
  • For 1:1 Training: Rs. 49,000/- only.
  • For a live online batch of ITOM, contact our support team.

  • ServiceNow ITOM Developer
  • ServiceNow Engineer
  • ServiceNow ITOM Solutions Architect
  • ServiceNow ITOM Admin

A ServiceNow Developer earns an average salary of Rs. 3.5 LPA and Rs. 10 LPA. In the USA, this salary ranges up to USD 117K p.a.

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