Pegasystems is a leading provider of client engagement and operational excellence software. The adaptive and cloud-based architecture of Pega allows users to quickly deploy and easily expand and modify apps to meet the strategic needs of the enterprise. Pegasystems not only supplies the core product but builds an application framework for specific business needs. An implementation may be created over the framework application. While creating it, Pega makes sure to extend all the necessary code of the framework to the implementation. The Application Wizard will display a list of Framework (Application and Solution) applications that can be used as required. The Framework application is a standalone application which is similar to other applications that are designed to have reusable codes. Implementation applications developed on frameworks may invoke reusable codes themselves or expand them for specific implementation purposes.
Framework applications are useful for maintaining reusable codes throughout implementation, whereas enterprise applications are used to preserve reusable codes in an organization.
The following types of Framework applications:
Application or custom Framework: This kind of framework applications are created by the Applications team from scratch to meet their own operational requirements.
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Create a framework application that contains rules common to every part of the organization. These common rules of the framework application will be inherited by the implementation application that is built on the framework application.
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use the following steps of the New Application Wizard to build a new framework application:
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If your organization is using the Customer Decision Hub functions for future suggested action items and suggested responses, select Enable Customer Decision Hub, On the Customer Decision Hub page.
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Solution Frameworks: This kind of application that is provided by Pega can be used directly for any implementation.
Pegasystems provides industry-oriented solutions frameworks for insurance, healthcare, banking, investment, and other industries in order to provide advance notice for developing applications related to selected business processes. These applications are limited and are designed to make them easier to develop and customize. They will demonstrate the potential value of Process Commander for the company and implement common features that are utilized in a standard manner across the industry.
For example, assembling outgoing SWIFTNet messages and analyzing incoming SWIFTNet messages are supported by banking solution frameworks. Likewise, industry-standard electronic document exchange protocols, like ANSI X12, are supported by health care frameworks.
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Solution frameworks that various PegaSystems Inc. customers use are:
Smart Investigate for Payments — to Support wholesale banking operations
Fraud and Anti-Money- Laundering Investigations Management
PegaHealth Sales Process Manage — for Supporting people who pay for health care.
Insurance Industry Framework — A complete startup kit.
PegaCARD Customer Process Manager — to Support inbound client service processes within card operations
PegaCARD Smart Dispute — for providing Support for handling credit card disputes.
Customer Process Manager — to Support inbound client service processes within insurance operations.
Now let us go through the framework layer in Pega and end this post. Before that, Pega prpc is an automated tool that will run on a java-based back-end and is ideally suited to business process management solutions. The PRPC Enterprise-Class structure is made up of four layers:
The framework layer is everything about the process. That's what makes it possible for an organization to reuse most of its products. The processes in an organization are often quite similar among the various divisions. By putting this common process into a frame, we need to build it once and for all the different applications within this organization.
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