Servicenow Training

Become an expert in utilizing the Service Platforms for enhancing your organizational benefits. The HKR training provides the best industry-oriented training courses on the ServiceNow platform that is designed to enhance your career opportunities. The course curriculum covers all the concepts about ServiceNow roles and administr.....ative privileges. You can become the ServiceNow administrator which makes you understand the applications easily, create and deploy them on the ServiceNow platform. As a ServiceNow developer, you can also develop and deploy applications on ISTM ServiceNow platforms. Depending on your business demands and requirements, you can easily customize your applications respectively to meet your chosen criteria. Our trainers will help you to improve your technical skills more practically by implementing them working over a real-time environment. Get the industry-oriented ServiceNow training course from the certified mentors by joining HKR. Read more

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Servicenow Training

Why should I learn ServiceNow?

Learning ServiceNow courses  will help to establish a great career growth a.....nd future scope as most IT companies rely on it for effective business operations. Read more

There is a high demand for certified professionals in the ServiceNow in the market. Read more

Moreover, as a certified and expert in technology, you can demand the right sala.....ry package when compared with non-certified peers. Read more

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Servicenow course overview

ServiceNow helps in delivering the flexible and scalable strategies in managing the complex IT resources, quality of service across the entire organization's network. With the ServiceNow platform there will be a greater visibility of the project's design, schedule resources, manage costs and meet quality standards. ServiceNow leverages other other ServiceNow features, thereby eliminating the unnecessary overhead.

HKR delivers the best industry-oriented ServiceNow course that is in line with the certification exam. This course provides you in-depth knowledge of the content required for the processing, deploying and developing of business applications that are of more accuracy, quality, availability,  and learns to effectively manage multiple processes from initial to end state. During the training period, you can get full support and real-time project assistance from experienced professionals. Enrol today at HKR for accepting the new challenges to make the best outcome out of our ServiceNow online training.

Servicenow Course Content Download Curriculum

ServiceNow Online Course Module:

The ServiceNow course curriculum is structured to streamline the learning process by a team of experts. You can find the complete course details in below-mentioned modules:

In this module, you will learn about the various ServiceNow user interface concepts, as follows:

  • Explore the UI
  • Application Navigator,
  • Mobile Interface, Plugins, and Branding Options.
  • Work with Lists, Filters, Forms, and Search Capabilities.
  • Learn about how to configure user accounts, groups and roles.
  • Discussing about the ServiceNow Data Structures such as Databases, Tables, and Records, Work with Import Sets and Transform Maps, then add Configuration Items (CIs) to the CMDB.

Learn to work with ServiceNow automation platform applications and functionalities such as

  • Knowledge Management, 
  • Service Catalog, 
  • Workflows, 
  • SLAs, and Reporting Tools.
  • Work with UI Policies, Data Policies, UI Actions, Business Rules, and Client Scripts, Configure Application Security, Work with Events and Notifications.
  • Creating Gauges
  • Define CSS properties, UI Properties
  • Change visibility of Homepage and banner.
  • Adding Gauges on Homepages (Admin, ITIL & Self).
  • Adding Report on Homepages.
  • List Layout Changes of Homepages.
  • Creating Application, module
  • Creating table
  • Personalizing form and table
  • layoutCreating Section, View.
  • Dictionary entries
  • Dictionary overrides
  • Reference qualifiers
  • Related lists
  • Creating an updated set
  • Merge update set
  • Retrieve
  • Update set in another instance.
  • Preview & Committing of update set.
  • Importing & Exporting XML of Update set.
  • Client Script
  • Business Rule.
  • AJAX Script.
  • Script Include.
  • UI Action & UI Policy.
  • Workflow editor and workflow scripts
  • Workflow Activities and workflow context
  • Workflow stages, Transitions.
  • Use of service catalog, back end execution
  • Creating catalog item, record producer, order guide
  • Create RITM and catalog task
  • Attaching workflow to catalog items.
  • Approval Configuration & SLA’s associations.
  • Series & parallel catalog task creations.
  • Data sources,
  • XML import
  • Transform maps,Scheduled data import
  • Import setsTransform scripts
  • Data load automation
  • Creating groups
  • Users and Departments
  • Concept of delegation
  • Customizing user profile
  • Roles & group membership
  • Fetch details of logged-in users.
  • Templates
  • Licensing management.
  • Admin, ITIL & ESS user’s concept.
  • Foundation data.
  • Defining a Template.
  • Define notification.
  • Email logs.Introduction to SMTP and POP mail servers.
  • Trigger email on the event.
  • Email properties.
  • SLA Definitions.
  • SLA Properties.
  • Attach SLA to tasks.
  • Create a schedule and child schedule.
  • OLA & Underpinning contract SLA’s.
  • Association of Time zone & Schedule with SLA’s
  • Introduction to scheduled jobs.
  • Scheduled Job log.
  • Scheduled reports.
  • Create Read, Write and Create ACL on table and field level
  • Debug ACLS.Write ACL Scripts.
  • Concept of privileged system admin
  • Creating site, page.
  • Dynamic content block.
  • Define Header, theme, style sheet.
  • Creating UI page, UI macros.
  • Introduction to web services.
  • SOAP Messages.Inbound Configuration.
  • Outbound Configurations.
  • WSDL MID serverInbound & Outbound Response.
  • Exception of Error handling.
  • SOAP Envelope design.
  • Personalize users.
  • Debugging Business Rule.
  • Debugging ACL.
  • Background scripts.
  • SSO & LDAP Integration
  • SCCM Integration

Customize Your Curriculum

servicenow training Highlights

30 Hrs Instructor-Led Training

Learn on your own timeline

Master Your Craft

Real-world & Project Based Learning

Lifetime LMS & Faculty Access

24/7 online expert support

Access to an online community forum

Customised course creation

Servicenow training Advantages

This Technology Offers Excellent Career Opportunities Worldwide.

Salaries Offered for Certified Professionals is Very High and More Number of People Started Learning this Course.

It has a Great Learning Scope

Streamlined Work Process Helps You Execute all Complex Tasks Easily.

Fast track your career growth with Servicenow Training Ccertification course.

Servicenow online training Objectives

Upon successful completion of ServiceNow training at HKR, you will learn the following things.

  • You can learn about the incident management process and service improvements.
  • Perform the main configuration tasks 
  • Work with the User Interface, actions and data policies, client scripts, and business rules 
  • Attach new users, classes, functions and 
  • Managing database and table, importing and updating sets 
  • Creating workflow, Understanding of configuration procedures.
  • Understanding the workflow of the ServiceNow platform
  • Learning the ServiceNow administration exercises
  • Know fundamental concepts of ITSM processes
  • Clear concept to succeed in getting the ServiceNow certification exam
  • Understanding of the fundamental user interface and navigation in the ServiceNow platform.
  • Comprehend the basic user interface, helpful portals, releases, and navigation in ServiceNow 
  • Generate and administer users, groups, and roles. 
  • Create tables, form layouts, fIelds, views
  • Get an in-detailed understanding of various types of dictionaries/fields.
  • Import data into ServiceNow tables.
  • Learn and implement basic configurations- Client scripts, UI policies, UI actions, Business Rules, ACLs and SLAsSetup application menus and modules
  • Create a dashboard and reports
  • Activate email notifications and events
  • Build service catalogs, order guides, record producers and workflows
  • Learn the knowledge, asset and configuration management
  • Move customizations from one model to another through update sets
  • Learn and understand about incident management process and service improvements.
  • Acquire and sign into a Personal Developer Instance (PDI).
  • Determine the elements of the ServiceNow user interface.
  • Open modules are practicing the Application Navigator.

The ServiceNow course benefits for the following list of professionals.

  • Software developers
  • IT professionals
  • Project, Program Managers
  • Who are aspiring to learn ServiceNow 
  • There are no special requirements to take up this course. The one who is interested in enhancing their career and critical skills in ServiceNow can attend the course.
  • Basic knowledge of IT technologies.

To start with the ServiceNow course, you need to check with the best institute that delivers the knowledge. Before proceeding to join any training, take suggestions from the experts who had already learned the course. We at HKR, with a team of industry experts, are ready to fulfil your dream career to achieve a job in desired companies.

Once you complete the entire course along with real-time projects and assignments, HKR delivers the course completion certification. This certification helps to get a job in any company very quickly.

Our trainers are highly qualified and certified with many years of industry experience and technology background in ServiceNow.

Certification differentiates you from the non-certified peers, and you can demand the best salary in the leading companies.

We, at HKR, provide complete guidance to reach your dream job. But your job will be based on your performance in the interview panel and the recruiter requirements.

Interested in our Servicenow Training program ?

servicenow Training Options

We follow four formats for ServiceNow training for the flexibility of our students

Live Online Training
Live Online Training
  • » Interact live with industrial experts.
  • » Flexible Schedule.
  • » Free Demo before Enroll.
1:1 Live Online Training
1:1 Live Online Training
  • » Dedicated Trainer for you.
  • » 1:1 Total Online Training.
  • » Customizable Curriculum.
Self-Paced E-Learning
Self-Paced E-Learning
  • » Get E-Learning Videos.
  • » Learn Whenever & Wherever.
  • » Lifetime free Upgrade.
Corporate Training
Corporate Training
  • » Customized Training.
  • » Live Online/Classroom/Self-paced.
  • » 10+ years Industrial Expert Trainers.


Certifications play a vital role in showcasing your tech skills and also help to achieve your dream career. Moreover, it shows your talent to connect with real-time projects. Many companies are preferring the candidates with certifications and also provide substantial salary packages. ServiceNow Ce.....rtification: Passing the ServiceNow System Certification Exam demonstrates ServiceNow System expertise. It certifies that an applicant has the qualifications and essential information required to handle the ServiceNow platform's design, implementation, and maintenance. Candidates who want to appear for the exam need to buy a voucher form ServiceNow. We at HKR, help the candidates to achieve certifications through our industry-oriented training. Once, you're done with complete training along with real-time projects, and we provide the course completion certificate. It illustrates that you are proficient in the technology to handle real-time projects. HKR certification is well recognized across all top MNCs and helps you get into a job quickly. Read more

HKR Trainings Certification

Servicenow projects

We at HKR not only provide you with theoretical training but also make you practically knowledgeable by making you work with real-world projects and case studies. Every course we offer includes two real-time projects which provide you with real-time experience. The practical knowledge improves your domain expertise and helps you in clearing the certifications with ease.

Interested in our Servicenow Training program ?

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Our Learners



HKR trainings provides the best and industry oriented certification courses with exposure to real-time projects. The environment is very good for the attendees to learn as the trainers deliver their lectures in depth with some real-time scenarios. Don't mind whether you are a newbie or professional, you will definitely gather a great stuff on your preferred domain that lays a strong path for your professional career growth.



If you are looking for the best institute on IT technologies, definitely HKR trainings should be your choice. Because, one can experience an innovative and interactive learning environment to proliferate your career growth. The course material is very accurate along with real-time examples. After the completion of each and every course, they will conduct mock tests so as to evaluate your skill sets.



HKR trainings is a good institute for learning courses. The expert trainers have helped me to develop knowledge on coding. They provide strong support for the project implementation. Got trust and grip in doing programming on my own. They follow accurate measures,and deliver the lectures to the attendees in a more practical manner. At the end of the training, you will be provided with course material, practice tests, mock interviews, and complete guidance from the trainers to crack the domain related certification courses.


Each and every class is recorded so if you missed any class you can review the recordings and clarify any doubts with the trainer in next class.

Yes, we don’t assure 100% placement assistance. We are tied up with some corporate companies so when they have a requirement we send your profiles to them.

Yes, we provide demo before starting any training in which you can clear all your doubts before starting training.

Our trainers are real time experts who are presently working on particular platform on which they are providing training.

You can call our customer care 24/7

Max of the students get satisfied with our training, if you are not then we provide a specialized training in return.

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