Hands-On ServiceNow Training: Real Skills for Real IT Challenges.

Unleashing Your Potential with ServiceNow Online Training

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Servicenow Training Overview

Detailed Overview


Our ServiceNow Training program at HKRTrainings is designed to empower professionals with the skills and knowledge needed to leverage the full potential of ServiceNow, a leading cloud-based platform that streamlines IT service management. In this comprehensive training, participants will gain hands-on experience and in-depth understanding of various modules and functionalities within ServiceNow.


What is ServiceNow


ServiceNow is a robust cloud platform that offers a range of IT service management (ITSM) and business process automation (BPA) solutions. It helps organizations automate their workflows, improve efficiency, and enhance customer service by providing a unified platform for IT services and business operations.


Services provided by ServiceNow


ServiceNow provides a wide array of services including IT Service Management, Customer Service Management, Human Resources Service Delivery, IT Operations Management, and more. These services enable organizations to automate processes, enhance collaboration, and deliver exceptional user experiences.


Career Path


 Upon completion of our ServiceNow Training, participants can pursue various roles such as ServiceNow Developer, Administrator, ServiceNow Consultant, IT Service Manager, and ServiceNow Architect.


Who Should Attend


  •  IT professionals aspiring to work with ServiceNow
  • System Administrators and Developers
  • IT Managers and Consultants
  • Business Analysts interested in ITSM processes

What You'll Learn and Skills You'll Gain Upon Completion of our Training


  • ServiceNow fundamentals and architecture
  • Configuration and customization of ServiceNow applications
  • Incident, Problem, Change, and Service Request Management
  • Service Level Agreements (SLAs) and Reporting
  • Integrating ServiceNow with other systems
  • Scripting and automation using JavaScript in ServiceNow

Certification Path


Upon completion of our training, participants can earn a Career Certificate from HKRTrainings. Additionally, they can pursue certifications such as Certified Implementation Specialist, Certified Application Developer, and Certified System Administrator offered by ServiceNow.


Earn a Career Certificate from HKRTrainings


Upon successful completion of our ServiceNow training, you will receive a career certificate from HKR Trainings. This certificate validates your expertise in ServiceNow and serves as a testament to your commitment to professional development.


Which Certification You Can Clear After Completion of Our Training


After completing our ServiceNow training, you can pursue certifications such as:

  • ServiceNow Certified System Administrator (CSA): Validate your skills in configuring and maintaining ServiceNow instances.
  • ServiceNow Certified Implementation Specialist (CIS): Demonstrate expertise in specific ServiceNow modules, such as ITSM or HR Service Delivery.
  • Our training prepares you thoroughly for these certifications, ensuring you are well-positioned to excel in the ServiceNow ecosystem.




  • In-depth hands-on training with real-world scenarios
  • Expert trainers with extensive industry experience
  • Comprehensive course material and resources
  • Placement support to fast-track your career
  • Certification support to help you achieve ServiceNow certifications


Industry Trends


ServiceNow is at the forefront of ITSM and business process automation. The platform continues to evolve, with constant updates and new features, making it essential for professionals to stay updated with the latest trends and advancements.


Future of ServiceNow


The future of ServiceNow looks promising, with increased adoption across various industries. As businesses continue to prioritize efficiency and automation, ServiceNow professionals will be in high demand.


Key Features 


  • Interactive online sessions
  • Hands-on labs and projects
  • Real-world case studies
  • 24/7 access to learning resources


Roles Related to ServiceNow 


  • ServiceNow Developer
  • ServiceNow Administrator
  • ServiceNow Consultant
  • IT Service Manager
  • ServiceNow Architect


Placement Support (Fast Track Your Career) from HKRTrainings


Our dedicated placement support team assists participants in job search, resume building, and interview preparation to accelerate their career growth.


Certification Support from HKRTrainings


We provide guidance and resources to help participants prepare for and clear ServiceNow certifications, enhancing their credentials in the job market.


Top Companies Using ServiceNow


Leading organizations like IBM, Accenture, Deloitte, and Microsoft leverage ServiceNow for IT service management and business process automation.


Top Hiring Companies for ServiceNow Professionals


Companies like Google, Amazon, Cisco, and Salesforce are actively hiring skilled ServiceNow professionals to optimize their IT operations and enhance service delivery.


Advantages of Our ServiceNow Training


  • Gain expertise in ServiceNow configuration and customization
  • Hands-on experience with real-time projects
  • Learn from industry experts with extensive ServiceNow experience
  • Flexible learning schedules to accommodate working professionals

Tools Covered


  • ServiceNow ITSM Suite
  • ServiceNow Service Catalog
  • ServiceNow Incident Management
  • ServiceNow Change Management
  • ServiceNow CMDB

What You Will Learn


  • ServiceNow architecture and components
  • ServiceNow modules and applications
  • ServiceNow scripting and automation
  • ServiceNow integrations and APIs
  • ServiceNow best practices and troubleshooting

Why Should You Take Training with Us

  • Industry-relevant curriculum
  • Hands-on labs and projects
  • Experienced trainers with real-world expertise
  • 24/7 support and assistance

Who Are Trainers in HKRTrainings


Our trainers are industry professionals with extensive experience in ServiceNow implementation, customization, and administration. They bring practical insights and real-world scenarios to the training sessions.


Course Highlights


  • Interactive online sessions
  • Hands-on labs and projects
  • Certification guidance and support
  • Resume building and interview preparation assistance

What Is Training Cost


The training cost at HKR Trainings varies based on several factors such as the specific course chosen, the duration of the program, the mode of training (self-paced, one-to-one, corporate), and any ongoing discounts or offers.

HKR Trainings aims to provide the most affordable prices for their courses, making sure that quality education and practical learning experiences are accessible to everyone. There are multiple payment options and occasional discounts that may be offered for the courses.

The exact training cost details for specific courses can be obtained by directly reaching out to HKR Trainings through the website, contacting the support team, or checking the course catalog for pricing information. Transparent information about the cost of each course is typically provided by them to help learners make informed decisions.


Training Path


Our ServiceNow training follows a structured learning path, starting from the fundamentals and progressing to advanced topics. You'll cover modules such as ServiceNow Administration, Service Catalog Management, Incident and Problem Management, Change Management, and Service Portal Development. Each module is carefully curated to ensure a comprehensive understanding of the ServiceNow platform.


PayScale of Professionals


Upon successful completion of our ServiceNow training, you can expect competitive remuneration in the IT industry. ServiceNow professionals are in high demand, and certified experts often enjoy lucrative career opportunities and attractive salary packages.


Official References


For official references and resources related to ServiceNow, we recommend visiting the official ServiceNow Website. Here, you can find comprehensive guides, tutorials, and best practices directly from the creators of the ServiceNow platform. These official resources ensure that you learn from the most reliable and up-to-date materials available.


Community Link


Participate in the official ServiceNow Community to connect with ServiceNow experts, developers, and users. Engage in discussions, ask questions, and collaborate with the ServiceNow community to enhance your learning experience and stay updated with the latest developments in the ServiceNow ecosystem.


Register for Certification Link 


Prepare for ServiceNow certification exams through our specialized certification training programs. We offer guidance, practice exams, and mock tests to help you achieve your certification goals. For official certification information, please visit the ServiceNow Certification page.


Recent Tech-related News


Stay updated with the latest trends and developments in the ServiceNow ecosystem. Our training program includes regular updates on industry news, ensuring that you are well-informed about the advancements in technology and best practices in IT service management.


Follow-On Courses 


After completing the ServiceNow training, explore our advanced courses to further enhance your expertise. From ServiceNow Implementation to Performance Analytics and Reporting, we offer a range of follow-on courses to cater to your specific interests and career aspirations.


To apply for the Servicenow Training, you need to either:

  • It will be an added advantage if you have basic programming knowledge of Java, XML, etc., to learn this course easily.
  • Anyone with a technical and non-technical background can learn ServiceNow.

Servicenow Training Objectives

ServiceNow is a SaaS (Software-as-a-Service) software that helps automate business processes by creating automated workflows to streamline productivity. ServiceNow also provides a development environment to build and test applications for customized workflows.

There are no prerequisites for ServiceNow Training, but familiarity with Java, XML etc., is beneficial. However, the course is suitable for technical as well as non-technical persons.

Learners are granted access to all our recorded sessions and other course-related material within 24 hours of signing up for a course.

Servicenow Training Content

We have designed the Servicenow Training with the help of Experienced ServiceNow Professionals. So you would get the best training covering all the required concepts. Below is the list of modules that will be covered in this course:

  • ServiceNow Introduction.

  • ServiceNow UI Overview.

  • Application Navigator.

  • Branding (configuration UI16 and basic configuration).

  • List

  • Forms

  • Filters

  • Configure filters

  • Create and apply filter.

  • Creating the view

  • Configuring the list view and form view.

  • Plugin’s introduction.

  • Creating Users

  • groups.

  • Roles

  • Adding users to the groups.

  • Adding users and groups to role.

  • Adding users to the groups.

  • What is assignment rule and where we can use it?

  • Creating Assignment Rule.

  • Tables (row & column) creation.

  • OOO (out of the box table available in SNOW) (Parent table concept).

  • Adding Data to the tables

  • Configuring the table

  • Overview of import set and transform map.

  • Import set example and transform map.

  • Over-view of configuration item.

  • Knowledge management overview and creation.

  • Catalogs (service creations catalog) and its type (with variables)

  • Attaching Knowledge article to the catalog.

  • Knowledge management overview and creation.

  • Catalogs (service creations catalog) and its type (with variables)

  • Attaching Knowledge article to the catalog.

  • Record Producers and order Guides

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Servicenow Online Training Options

Live Online Training

  • Interactive sessions
  • Learn by doing
  • Instant doubt resolution
  • Expert's guidance
  • Industry-ready skills


Start Date



6-Dec - 5-Jan

09:30 AM IST


10-Dec - 9-Jan

11:30 AM IST


14-Dec - 13-Jan

01:30 PM IST

Ends in h : m : s

1:1 Live Online Training

  • Exclusive training
  • Flexible timing
  • Personalized curriculum
  • Hands-on sessions
  • Simplified Learning
Exclusive learning from industry experts

Self-Paced E-Learning

  • Skillup easily
  • Learn in no hurry
  • Less expensive
  • Unlimited access
  • Convenient
Hone your skills from anywhere at anytime
our instructor

Corporate Training

Training for Employees

HKR will help you learn anytime, anywhere with easily accessible online training. Experience immersive learning and equip your teams with the skills of tomorrow.

We deliver the right skills to the aspirant from day one that meets today's business requirements. It also helps to increase the productivity of the employee. So, joining HKR Trainings means becoming extremely productive to achieve goals in real-time.

Go to Corporate Training

Hire Train Deploy

We at HKR Trainings provide the best IT Training skills on different technologies to the aspirants that meet the existing industry standards. Our training courses are up to date and make the aspirants job-ready with real-time working knowledge.

We deliver the right skills to the aspirant from day one that meets today's business requirements. It also helps to increase the productivity of the employee. So, joining HKR Trainings means becoming extremely productive to achieve goals in real-time.

Go to Hire Train Deploy

Servicenow Course Projects

Servicenow Training Reviews


Paid Media Specialist

  • 5

It’s a great place for anyone who wants to learn ServiceNow. Through this training I was able to learn all the concepts that are needed for a ServiceNow developer and Admin roles. They have designed the best curriculum. I loved their teaching methodology. I thank HKR Trainings for offering me a great ServiceNow training.

Engineer.CBO Infrastructure administration

  • 5

A few months back I completed my ServiceNow training. The trainer is a very skilled professional. He made the learning process very simple. We were able to learn all the concepts in detail. A lot of information and the best practices were shared by the trainer through his experience. Thank you so much for providing the best ServiceNow training.

Research and Development

  • 5

I have recently completed my ServiceNow training at HKR Trainings. This is the perfect institute to learn ServiceNow. The trainer at HKR Trainings was an experienced professional who taught us the concepts very well. In addition to this, the course curriculum followed was updated as per the current industry requirements.

Servicenow Training FAQ's

ServiceNow is a popular cloud-based platform helpful in (ITSM) IT Service Management that automates IT management workflows not limited to itsm it have multiple modules like ITOM,ITBM,GEC,SecOps and many more.

To join our program, you can either click on the ‘Enroll Now’ icon at the top of the screen, contact us at our Customer care number, or simply submit your details in the pop-up, and our team will get back to you with the details as soon as possible.

At HKR Trainings, we provide our learners with the best ServiceNow Training, typically amounting to a period of 30 days. Fortunately, we also offer a 10-days fast-track course for interested individuals.

Our trainers are professionals with more than 10 years of experience in the sector. They are well-acquainted personnel with a flair for making learning fun and easy.

ServiceNow enables enterprises to automate their workflows and improve operational output by automating routine tasks. Further, it only needs a few configurations and helps entities solve many issues. 

ServiceNow is a cloud-based ticketing tool and a workflow automation platform that automates regular tasks.

Contact our customer service team if you have more queries not addressed in this ServiceNow course article.

Most learners were satisfied with the IT courses they took by enrolling in HKR Trainings. Our trainers are highly qualified and certified in the domains like ServiceNow and more. They also provide complete support to our learners throughout their course. Also, our learners get hands-on training, including tasks, real-time projects, interview tips, and more. These skills help them reach their goal quickly. So, there is no question of dissatisfaction with taking our ServiceNow Course.

Of course, Yes! Apart from the training, We provide you with placement assistance when you complete your course. Right from the first day of your training, we make sure that you get a clear understanding of all the topics of ServiceNow. After your training, we help you in your resume preparation, conduct mock interviews and ensure that you are ready for the interview. We do everything we can to help you get your dream job.

ServiceNow functions primarily on Javascript. So, it is mandatory for any ServiceNow learning aspirant to know Javascript.

ServiceNow is based on the Java programming language and the Linux-based Tomcat web server. JavaScript knowledge is adequate to construct new modules and applications in ServiceNow.

HKR Trainings offers the best online ServiceNow training for professionals and novices alike. We provide our learners with the best ServiceNow Training, typically amounting to a period of 30 days, and also a 10-day fast-track course to speed up your learning and get ahead of the competition.  

ServiceNow is a platform offering solutions for cloud computing. With the world inclining more towards digital life, there is much scope for software and IT companies in the future as the number of consumers is only increasing. ServiceNow is one such software that will always maintain demand for individuals' well-knowledged about ServiceNow and its workings.

To execute basic ServiceNow administration chores, you don't need much coding. Most of ServiceNow's client and server-side scripting is done in Javascript, and you'll need to write both types of scripts if you want to perform any kind of customization. So if you wish to be a developer, coding is necessary.

ServiceNow is designed to manage everything as a service, enabling the organizations to function more quickly and flexibly than ever before. It accomplishes this by focusing on the activities, tasks, and processes that make up a typical workday via a service-oriented lens.

ServiceNow involves some coding when customizing applications or workflows. The coding will be taught in the training course by the instructors, and the procedures explained in detail to ensure improves expertise even for beginners. 

We will send you class video recordings for the missed ServiceNow Training sessions. You can learn from those videos and clear any queries you have in the next class with the trainer.

After completing all the training classes, various tasks, and real-time projects, you will get a verified ServiceNow Course completion certificate from HKR.

Yes, we provide a demo session for our ServiceNow Online Training aspirants before they enroll for the actual course. This demo class will help them learn about the training quality, teaching methods, and other aspects of training.

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