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ServiceNow Training Online

5 ( 776 Learners)

Master ServiceNow Administration, Development, and ITSM with Real-Time Online Training

30+ Hrs

Hands On Training

Lifetime Access

Updated Content

Customizable

Learning Paths

Industry Expert

Mentors

Projects

Advanced Interactive

Upcoming Live Online Classes

Course Price

8,999
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EMI Option Available

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ServiceNow Training Overview

Build in-demand ServiceNow skills through instructor-led training, hands-on labs, real-world projects, and certification guidance. HKR Trainings' ServiceNow Training Online is designed to help professionals gain practical expertise in ServiceNow administration, development, workflow automation, service catalog management, integrations, and enterprise service management.

Whether you are a fresher exploring ServiceNow as a career option or an experienced IT professional looking to upskill, this training provides a structured learning path from fundamentals to advanced implementation concepts used by modern enterprises.

Throughout the course, you'll work on practical exercises, real-time scenarios, and enterprise-focused projects that mirror how ServiceNow is used in production environments. By the end of the training, you'll have the confidence to manage ServiceNow instances, develop custom applications, automate workflows, and prepare for industry-recognized certifications.

ServiceNow Training Prerequisites

To apply for the ServiceNow Training, you need to either:

  • Any individuals with technical and non-technical backgrounds can start learning ServiceNow.
  • If you have basic programming language skills like JavaScript, XML, Java, etc., learning ServiceNow will be an added advantage.

ServiceNow Training Content

The curriculum of the ServiceNow Course is designed and curated with the help of industry experts and our team. It covers all the essential skills and concepts in-depth, including practical training that makes you an ITIL expert. Explore the various modules below:

  • ServiceNow Introduction. 03:29
  • ServiceNow UI Overview.
  • Application Navigator.
  • Branding (configuration UI16 and basic configuration).
  • List
  • Forms
  • Filters
  • Configure filters
  • Create and apply filters.
  • Creating the view
  • Configuring the list view and form view.
  • Plugin's introduction.
  • Creating Users
  • Groups
  • Roles
  • Adding users to the groups.
  • Adding users and groups to the role.
  • Adding users to the groups.
  • What is the assignment rule
  • and where can we use it?
  • Creating Assignment Rule.
  • Tables (row & column) creation.
  • OOO (out-of-the-box table available in SNOW) (Parent table concept).
  • Adding Data to the tables
  • Configuring the table
  • Overview of import set and transform map.
  • Import set example and transform map.
  • Configuration item Overview.
  • Knowledge management overview and creation.
  • Catalogs (service creations catalog) and its type (with variables)
  • Attaching Knowledge article to the catalog.
  • Record Producers and order Guides
  • Catalog workflow
  • Sla Definition and uses in Catalog or other tables.
  • Reports
  • Report creation in SNOW
  • Introduction to Update-Set and Its functionality and its uses and creations.
  • Importing and Exporting of Update Set XML
  • Introduction to Development (scripting Introduction)
  • Client-Side Introduction.
  • UI policy
  • Data Policy
  • Client Script
  • 1. Onload
  • 2. OnSubmit
  • 3. OnChange
  • 4. OnCellEdit
  • Coding Introduction on Client-Side Scripting.
  • Client-Side Api used in Coding (GlideForm (g_form)
  • Server-Side Introduction
  • Business Rule
  • Types and Coding Discussion:-
  • 1. Before
  • 2. After
  • 3. Asyc
  • 4. DIsplay
  • Coding Queries and Examples
  • Server-Side Api's (Glide-System API).
  • 1. GlideRecord
  • 2. Query-Conditions
  • 3. Encoded Query
  • 4. GlideDateTime ()
  • Coding Queries and Examples
  • Glide Ajax
  • Notifications
  • Create Notification(email)
  • Create Notification using Events
  • Dictionary Override
  • ACL Introduction
  • 1. Read—Read Access to the field level on the form
  • 2. Write—Write or Edit Access
  • 3. Create—Create the ACL
  • Schedule Job.
  • Doubt Clearing Session
  • REST and Soap API Intro
  • Table API
  • Example of Table API (using HTTP Methods)
  • POST
  • Get
  • Update etc.
  • Integration Via 3rd party tools like Postman
  • Via Postman (get and post) method Demonstration
  • Scripted rest API over-View.
  • Use of scripted REST API.
  • Using Scripted rest API (get method demonstrations)
  • Inbound and outbound email
  • Email properties
  • Mid-server/servers
  • Debugging of code over-view Intro
  • Summarizing the discussed points.

Real-Time ServiceNow Projects

Project 1
Incident Management Automation

Design and implement automated incident creation, assignment, escalation, and SLA tracking workflows.

Project 2
Employee Onboarding Workflow

Create a complete onboarding process including approvals, task assignments, notifications, and service requests.

Project 3
Service Catalog Portal

Develop a self-service portal enabling users to submit requests and track approvals.

Project 4
IT Asset Management Solution

Manage hardware and software inventory while automating asset lifecycle processes.

Project 5
CMDB Implementation

Configure Configuration Management Database (CMDB) relationships and service dependencies.

Project 6
REST API Integration Project

Integrate ServiceNow with third-party systems using REST APIs and web services.

Servicenow Training OnlineOptions

LIVE ONLINE TRAINING
  • Interactive sessions
  • Learn by doing
  • Instant doubt resolution
  • Expert's Guidance
  • Industry-ready skills

19,999

Pay installments with no cost EMI

1:1 LIVE ONLINE TRAINING
  • Exclusive training
  • Flexible timing
  • Personalized curriculum
  • Hands-on sessions
  • Simplified Learning

Exclusive learning from industry experts

48,999

Pay installments with no cost EMI

SELF-PACED E-LEARNING
  • Skill up easily
  • Learn in no hurry
  • Less expensive
  • Unlimited access
  • Convenient

Hone your skills from anywhere at anytime

8,999

Pay installments with no cost EMI

ServiceNow Training Corporate Training
Employee and Team Training Solutions

Top Companies Trust HKR Trainings

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Servicenow Course Online Reviews
Mobeen Shaikh

Mobeen Shaikh

ServiceNow Developer

5
I had an exceptional learning journey with HKR Trainings while pursuing the ServiceNow Training online. Engaging in instructor-led sessions, the trainer meticulously covered various ServiceNow modules and functionalities. Throughout the training, the support team remained responsive, and the trainer adeptly clarified all my queries, ensuring a comprehensive grasp of ServiceNow concepts.
Temeh Kingsley

Temeh Kingsley

Certified Scrum Master

5
The Servicenow Training provided by HKR Trainings proved immensely beneficial to me. The concepts were presented in a captivating and informative manner. Shortly after completing this course, I successfully navigated my Servicenow interviews with confidence. I wholeheartedly endorse HKR Trainings for anyone seeking Workday training.
Ashish

Ashish

Paid Media Specialist

5
It’s a great place for anyone who wants to learn ServiceNow. Through this training I was able to learn all the concepts that are needed for a ServiceNow developer and Admin roles. They have designed the best curriculum. I loved their teaching methodology. I thank HKR Trainings for offering me a great ServiceNow training.
Training Objectives

ServiceNow Training is an exclusive course designed with industry standards that provides in-depth skills in ITIL and ITSM. Expert trainers from the industry deliver it with strong domain knowledge and experience. It also covers hands-on practical skills with live scenarios.

  • Overview of the ServiceNow platform and its architecture.
  • Configure and customize the Now platform.
  • Creating users, groups, views, etc.
  • Understand UI policies, ACL, Scripting, Business Rules, APIs, etc.
  • Understand workflows, reports, service catalogs, etc.
  • Email notification & properties, update sets, and import sets.
  • Learn about Tables, Table APIs, Glide objects, etc.
  • Understand record producers, other guides, and more.
  • Gain hands-on expertise in the ServiceNow platform.
  • Our expert faculty of ServiceNow will ensure that you learn and understand all the concepts from day one of the course.
  • We provide full support through our trainers so that you gain expertise in this platform’s usage.
  • We will assist you in creating an updated resume so you will feel confident to apply for various jobs. Also, it helps you prepare for interviews with various resources.
  • This way, you will get overall skills and be placed easily in top MNCs.

Our trainers have practical experience working on enterprise ServiceNow implementations involving ITSM, Service Catalog, CMDB, Workflow Automation, Integrations, Incident Management, Change Management, and Service Portal development. During the training,

ServiceNow professionals are hired for roles such as:

ServiceNow AdministratorServiceNow DeveloperServiceNow ConsultantServiceNow AnalystServiceNow Implementation SpecialistServiceNow Technical LeadServiceNow ArchitectServiceNow Platform EngineerOrganizations across banking, healthcare, manufacturing, retail, telecommunications, and technology sectors actively seek ServiceNow talent.

ServiceNow professionals are hired for roles such as:

ServiceNow AdministratorServiceNow DeveloperServiceNow ConsultantServiceNow AnalystServiceNow Implementation SpecialistServiceNow Technical LeadServiceNow ArchitectServiceNow Platform EngineerOrganizations across banking, healthcare, manufacturing, retail, telecommunications, and technology sectors actively seek ServiceNow talent.

Servicenow Training Frequently Asked Questions

ServiceNow is a cloud-based workflow automation platform used to manage IT services and business processes.

There are fundamental courses that are freely available, which you can explore by visiting the official website. Apart from them, paid courses are also available. 

You can easily learn ServiceNow as it is not tough to study. But if you possess basic skills in databases and related tables, learning this platform will be an added benefit.

It will take you around 25 to 30 hours to completely learn ServiceNow. Further, it depends on the mode of learning you choose with us. 

It is worth learning ServiceNow as it offers multiple career opportunities with advanced skills as a Developer, Specialist, Admin, etc. However, it depends on the level of understanding of the platform and working experience with it. 

Basic administration requires minimal coding, while development roles benefit from JavaScript knowledge.

Yes. ServiceNow offers strong demand, competitive salaries, and long-term career growth opportunities.

  • Self-paced
  • 1:1
  • Instructor-led
  • Corporate Training

The following fixed cost of this training includes:

  • Self-paced learning: Rs. 9,000/- only.
  • 1:1 Training: Rs. 49,000/- only.
  • Contact our support team for live online batches.
  • For CSA, CAD, and CAS certifications - USD 300$
  • For CIS Certification - USD 450$

ServiceNow Salaries in India
Role Average Salary
ServiceNow Administrator ₹5 – ₹10 LPA
ServiceNow Developer ₹8 – ₹18 LPA
ServiceNow Consultant ₹15 – ₹30 LPA
ServiceNow Architect ₹30 – ₹50+ LPA

ServiceNow Salaries in the USA
Role
Average Salary
ServiceNow Administrator
$80,000 – $110,000
ServiceNow Developer
$100,000 – $140,000
ServiceNow Consultant
$130,000 – $180,000
ServiceNow Architect
$180,000 – $250,000+
Actual salaries vary based on experience, certifications, skills, and location.

This is the best option sailpoint training https://sailpointtraining.in/

Certified System Administrator (CSA)Ideal for beginners and administrators. This certification validates core platform knowledge and administration skills.

Certified Application Developer (CAD)Designed for developers who build custom applications, workflows, and integrations within ServiceNow.

Certified Implementation Specialist (CIS)Focused on professionals implementing specialized ServiceNow modules and enterprise solutions.Certified Technical Architect (CTA)An advanced certification for experienced ServiceNow professionals responsible for enterprise architecture and strategic implementations.

 

After completing this training, you will be able to:

Navigate and manage the ServiceNow platform

Configure users, groups, and roles

Create tables, forms, and views

Build workflows and approvals

Design service catalogs

Configure incident, problem, and change management

Develop client scripts and UI policies

Create business rules and notifications

Implement ACL security

Import and transform data

Generate reports and dashboards

Create REST integrations

Build custom ServiceNow applications

Automate enterprise workflows

Yes. Recorded sessions are available for revision and self-paced learning.

CSA (Certified System Administrator) is the foundational ServiceNow certification.

Yes. Freshers with basic IT knowledge can learn ServiceNow and start a career in administration or development.

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