Thank you for purchasing our courses. We ensure that our users have a compensating experience while they find, evaluate, and buy our courses, regardless of whether it is an instructor-driven or self-guided training.
Our refund policy is as per the following:
Cancellations and Refunds: Online Training
For Self Placed Learning:
Raise refund request within a week of procurement course. An unconditional promise is void if the member has gotten to over 25% content or downloaded the E-Book. Any refund demand past seven days of buying the course won't be acknowledged, and no refund will be given.
For Instructor Led Training:
Raise refund demand within seven days of the procurement course. Money back promise is void if the member has gotten to over 25% content of any e-learning course or has gone to Online Classrooms/got chronicles for the past 1 day.
Likewise, if a user downloads the E-Book for the course, the money-back promise will be void. Any refund request past seven days of buying the course won't be acknowledged, and no refund will be given.
For Post Graduate Programs:
No refund will be provided once part/full fee is paid.
Cancellation and Refunds: Classroom Training
HKR Solutions maintains all authority to delay/drop an event, or change the area of an event as a result of lacking registrations, educator sickness or power majeure events (like floods, earthquakes, political unsteadiness, and so forth)
A refund request can be started by contacting our help group through our Help and Support segment on the site.
Refunds: Duplicate Payment
The refund of the duplicate payment made by the agent will be handled through a similar source (a unique technique for payment) in 10 working days post implication by the customer.
HKR maintains whatever authority is needed to overhaul the terms and states of this strategy with no earlier notification.
Note: All refunds will be handled within ten working days after HKR endorses the refund request.
HKR reserves the right to revise the terms & conditions of this policy without any prior notice.
Note: All refunds will be processed within ten working days after HKR approves the refund request.