Last updated on Nov 07, 2023
HKR’s frequently designed JIRA interview question and answers article helps you to crack any type of interview questions related to the tool. JIRA is one of the popular testing software tools and also works as an agile project management system to support complex agile methodology. This software tool offers several tools and products which are mainly used to build the software. Are you struggling to find the appropriate JIRA interview questions? So the wait is over. In this article, you will be learning how to crack the JIRA interview questions and get into the top companies.
Ans: JIRA is nothing but an issue tracking product or software testing tool developed by the company Atlassian. This tool is mostly used for the bug or issue tracking, managing the project, and debugging the complex errors. JIRA tool usually runs on these three aspects and is widely used in software development projects.
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[ Related Article: Jira Course ]
Ans: Atlassian developed JIRA is nothing but an issue tracking tool and most commonly used in agile methodology. Let me explain the few advantages of using JIRA;
Ans: JIRA workflow is a set of software-related activities that are used to perform operations like tracking an issue and transitions during the software development life cycle. The transition is a link between the two statues and the issue moves from one transition status to another status. The status defines the nature of the work which is done by the tester.
The following are the important phases that occur in the JIRA workflow;
Ans: Let me explain a few important differences between JIRA and Bugzilla
Bugzilla |
JIRA |
Bugzilla is an open-source software tool | Whereas JIRA is a commercial software tool |
Bugzilla is not a user-friendly tool | Whereas JIRA is a user-friendly software tool |
Drag and drop issue options are not available in Bugzilla | Drag and drop issue options are available in JIRA |
Bugzilla has only one configuration link type | JIRA has a configuration link types which contains user-defined semantics |
Supports blocks/user depends on the custom option available | JIRA has a pluggable debugging links and user can access them outside of the tool |
Bugzilla owns show/hide the customized common field or specific values | JIRA software tool allows customized configuration based on the project type and type fields |
Ans: Users can access the JIRA cloud site through a mobile device. To access the site, the user has to use the JIRA cloud site URL in the mobile web browser.
Ans: As we know, the JIRA architecture was not designed to work well with the server as a test case management tool. So it will be configured to support the test case management system in two different possible ways. After that users can either change the native JIRA components to meet the test case management system and also you can use add-ons option available in the parent company (Atlassian marketplace).
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Labeling issue: This issue enables the user to categorize the raised issue in the form of information and later it is assigned to any component or version. This issue can be found using labels.
Linking issue: this issue enables the user to link any kind of issue or multiple issues that can also be associated either on the same or different JIRA servers.
Ans: JIRA generates the reports which are based on the project, version, or any fields within the given issues. Let me give a few examples,
Ans: The cloning issue in JIRA allows users to generate a duplicate of the original issue so this makes the developer work on a single issue within a single project. The clone issue in JIRA can be connected to the original issue, and holds information like,
Ans: This explains how the customer and service desk agent can work together to resolve the issue. First, the customer submits a request -> a portal or by mail service desk agent, user can see the request in the JIRA request service desk line, and later they perform an investigation. The customer and other user participants make use of the portal or email to discuss the issue and the person (service agent) who resolves the issue. Finally, the service agent completes the request and the customer is satisfied.
If you want to Explore more about Jira? then read our updated article - Jira Tutorial
Ans: The following steps explain how to generate a report in JIRA,
Step 1: first navigate to the desired JIRA dashboard -> click on reports -> now you can find different types of reports
Step 2: Now click on Switch report -> now you can view a different report
Step 3: now click on the report to see other options for reports.
Ans: An issue in JIRA represents anything in the form of a software bug, project-related task, or any request form. Issues are considered as the building blocks of JIRA software projects. The different organization uses the JIRA to track the issues which are raised during the development of a software project.
Ans: Let me explain the steps involved to create the issues in JIRA;
Step 1: Click on the create a button on the top of the screen-> this opens the create issue dialog box.
Step 2: Now select the relevant project and issue type -> this option available in the create issue dialog box.
Step 3: type the summary ->complete any appropriate fields
Step 4: make sure that you have checked all the fields correctly before creating the next issue in the dashboard.
Step 5: if all the details are valid-> now click the create button.
Ans: There are 3 primary color indicators available in JIRA such as;
Ans: JIRA Kanban board is nothing but a board that can be created using either Kanban preset or the DIY options. This Kanban board is suitable for those whose focus is on only managing and constraining work-in-progress time.
Ans: A Scrum Board in JIRA is a helpful tool for IT teams that plan to work in Sprints. This board helps to unite all the teams to attain a solitary goal. However, Scrum is highly useful for software development.
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Burn up chart creation steps:
Burndown chart creation steps:
Ans: Jira components are nothing but the subdivision of a project which is used to group the issues within a software project into smaller ones.
Ans: In JIRA, the validator checks the input made to the transition, whether it is valid, before the execution of the transition. Further, upon the failure of the validator, the issue will not advance to the target status of the change.
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Ans: JIRA security setting is used to restrict any access to the issue to only those who have authorized to work on issues. This security level of any issue can be set either when the issue is created or when it is being edited.
Ans: To modify any bulk issue, you need to use the bulk change options -> tool menu-> now select all the issues on the current page that can be now used for the bulk operations.
The following details you will get when you perform a bulk operation such as;
Ans: Some popular add –on for JIRA included are,
Ans: Schemas are one of the major parts of JIRA configuration systems. These collected configured values were later used by one or more JIRA projects. The examples are notification schemas, issue type schema, permission schema, and many more.
Ans: Practically speaking, this is not possible to transition an issue back to its previous status. However, for an emergency purpose, you can use the “On hold “feature to perform this task.
Ans: The following steps will explain how to create user stories in JIRA;
Ans: JIRA dashboard is a type of web browser page that includes many user-friendly tools and features to work on any kind of issue.
Ans: The move issue wizard helps users to specify the JIRA project in any JIRA instances. This issue permits users to perform any type of modification to certain attributes of the issue such as issue status, and custom field values.
[Related Aerticle : Jira vs Bugzilla]
Ans: Under the Audit log in JIRA, the user can see all the details about the issues generated, and also changes made to any issue.
Ans: The following navigation explains how to perform this,
First, go to the JIRA dashboard -> select the dashboard link -> click the “Add gadgets” button on the dashboard -> now use the gadget wizard to pick the selected gadgets.
Ans: If the JIRA workflow is active, the user cannot edit the workflow name and description.
Ans: The reason behind using JIRA is
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Labelling Issue: It enables you to categorize an issue in a more informal way than assigning it to a component or version. You can then search issues according to label.
Linking Issue: This feature enables you to link an association between two issues on either on the same or different JIRA servers.
Ans: To share an issue with others, you can use the share option within JIRA to email the issue. Further, you can share a link to the issue through email with other users of JIRA, or you can mention the same within an issue’s Comment or Description field.
Ans: To disable mail notification for a particular Bulk Operations, you have to de-select the “Send Notification” checkbox in the bulk operation wizard.
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Ans: Three color will be displayed representing the amount of time spent behind the issue:
Original Estimate (Blue): The amount of time originally estimated to resolve the issue
Remaining Estimate(Orange): The remaining amount of time left to resolve the issue
Time Spen or Logged (Green): The amount of time spent so far while resolving the issue.
Ans: Some popular add-ons for JIRA include,
Ans: Schemes are a major part of JIRA configuration. It is a collection of configured values that can be used by one or more JIRA project. For instance, Notification Schemes, Permission Scheme, Issue Type Scheme, and so on. There are total seven types of schemes.
Ans: In JIRA, you can take backup of your JIRA cloud data using Backup Manager. But only one backup file is stored at a time. The existing backup is overwritten by new ones.
Ans: The backup data includes:
Ans: As such Statuses are global objects in JIRA. Changing the name of the status on one workflow will change the status on all workflows that use that status
Ans: The Validators in JIRA checks that any input made to the transition is valid before the transition is performed. If a validator fails, the issue will not progress to the destination status of the transition
Ans: The events are classified in two a System event (JIRA defined events) and Custom event (User defined events). An event describes the status, the default template and the notification scheme and workflow transition post function associations for the event.
Ans: The following are a few issues that we cannot clone:- Time tracking, comments, and issue history.
Ans: JQL means Jira Query Language, which offers advanced and flexible ways to discover various issues in JIRA. The JQL includes field, operator, keyword, and value. It is useful for developers, managers, testers, business users, etc.
Ans: JIRA Core is an application that offers a customizable workflow management solution. It helps to arrange various tasks and projects into a single central location by providing a structure to automate the different business processes. Therefore, it enhances the productivity of the overall team.
Ans: JIRA Schema includes the following elements:-
Ans: The issue collector allows users to insert a JIRA feedback form into their website. Typically, a user can access a form by tapping a trigger tab that is present along with the margin of the website's pages.
Ans: Kanban and Scrum are two popular Agile methodologies that support JIRA.
Ans: The following issue types are by default in the Scrum project within JIRA.:-
Epic, Story, Task, and Bug.
Ans: The following are the various source control programs that easily integrate with JIRA.:- Git, ClearCase, Mercurial, Subversions, Helix Core, etc.
Ans: In JIRA, we can easily schedule issue due dates that help to track, review, and notify the team regarding the due date. Issue scheduling is an awesome feature that executes the secure and comparative date searched based on due dates. Hence, we can easily schedule an issue in JIRA using the date field. We can do this by developing a new issue type or editing the existing one.
Ans: The following are the post functions achieved after the execution of the transition:-
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