JIRA Interview Questions

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1. Explain What Is Jira?

JIRA is an issue tracking product or a software tool developed by Atlassian, commonly used for bug tracking, project management and issue tracking; it is entirely based on this three aspects.

2. Explain What Is A Workflow?

Workflow is defined as a movement of the bug/issue through various stages during its life-cycle


WIP (Work In Progress)


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3. What Can Be Referred As An Issue In Jira?

In JIRA, an issue can be anything like a

Software bug

The project task

A help-desk ticket

The leave request form

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4. List out The Source Control Programs With Which It Integrates?

It integrates with source control programs such as CVS, Git, Subversion, Clearcase, Visual SourceSafe, Mercurial, and Perforce.

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5. Why Use Jira?

The reason behind using JIRA is

Upfront and fair licensing policy

Features that is not available elsewhere

Get latest update on the progress of projects

It run anywhere and recognized with many famous companies

Easily extensible and customizable

6. Is It Possible To Access Jira Cloud Site Via A Mobile Device?

Yes, it is possible to access JIRA cloud site via a mobile device. You have to just use the URL of the JIRA cloud site in your mobile web browser.

7. Can You Disable Jira Mobile For The Site?

You can disable JIRA mobile for the site, so that users can be unable to operate the desktop view of JIRA on their mobile device. JIRA mobile comes as a system add-on and can be disabled any time

8. Explain Labelling And Linking Issue In Jira?

Labelling Issue: It enables you to categorize an issue in a more informal way than assigning it to a component or version. You can then search issues according to label.

Linking Issue: This feature enables you to link an association between two issues on either on the same or different JIRA servers.

9. Mention The Types Of Reports Generated In Jira?

JIRA offer reports that show statistics for projects, versions, people or other fields within issues.  Various reports included with JIRA are

Average Age Report

Pie Chart Report

Resolution Time Report

Recently Created Issues Report

Resolved vs. Created Issues Report

Single Level Group by Report

Time Tracking Report

User Workload Report

Workload Pie Chart Report, etc.

10. Explain What Is Cloning An Issue?

Cloning as issue allows you to create a duplicate of the original issue so that many employees can work on a single issue within a single project. The clone issue can be connected to the original issue.  A clone issue holds following the information






Issue Type



Components, etc.

11. Mention What Things Are Not Included In Cloned Issue In Jira?

Time tracking

Issue history


12. Explain What Is The Use Of “move Issue” Wizard In Jira?

The move issue wizard enables you to specify another project in your JIRA instance. Move wizard permit you to change certain attributes of an issue like

Issue Type: If your issue is a custom issue type and does not occur in your target project, you must choose a new issue type for your issue

Issue Status: If you have assigned your issue as a custom issue status and it does not exist in your project, you must select a new issue status for your issue

Custom Fields: If you have determined required custom fields for your issue, which do not occur in the target project, you must set values for them.

13. How Security Setting Is Helpful In Jira?

JIRA’S security setting restricts the access to the issue to only those person who is allowed to work on the issue or a member of the chosen security level. Security level of an issue can be set either when the issue is created or when the issue is being edited

14. Explain How You Can Share An Issue With Other Users?

You can email an issue by using the share option in JIRA. You can also email other JIRA users a link to the issue by sharing the issue with them or by mentioning them in an issue’s Description or Comment field.

15. Explain How You Can Modify Multiple Bulk Issues?

To modify multiple bulk issues, you can use Bulk Change option from the “Tools” menu of the navigator.  All the issues on the current page can be selected for the bulk operation. 

The following list details the available bulk operations like:

Workflow Transition




16. Explain How You Can Disable Mail Notification For Bulk Operations?

To disable mail notification for a particular Bulk Operations, you have to de-select the “Send Notification” checkbox in the bulk operation wizard.

17. What Does An Issue Change History Include?

Issue change history includes

Deletion of a comment

Deletion of a worklog

Creation or deletion of an issue link

Attachment of a file

Changes to an issue field

18. Explain What Does The Three Color Indicates Tracking Times Or Duration For An Issue?

Three color will be displayed representing the amount of time spent behind the issue:

Original Estimate (Blue): The amount of time originally estimated to resolve the issue

Remaining Estimate(Orange): The remaining amount of time left to resolve the issue

Time Spen or Logged (Green): The amount of time spent so far while resolving the issue

19. Mention Some Of The Popular Add-ons For Jira?

Some popular add-ons for JIRA include,

Suites utilities for JIRA

ScriptRunner for JIRA

Zephyr for JIRA – Test Management

JIRA Toolkit Plugin

Atlassian REST API Browser

Portfolio for JIRA

JIRA Misc Workflow Extensions

Tempo Timesheets for JIRA

JIRA Charting Plugin

20. Mention What Is Schemes In Jira?

Schemes are a major part of JIRA configuration. It is a collection of configured values that can be used by one or more JIRA project. For instance, Notification Schemes, Permission Scheme, Issue Type Scheme, and so on. There are total seven types of schemes.

21. Mention What Can Be Configured For Jira Project And Issue Type?

You can configure following things for each pair of an issue type and JIRA project.


The order of custom fields appears on an issue screen.

Workflow of an issue including the statuses.

Which custom fields and system an issue can use?

Project accessibility.

Permissions for what a user can do with an issue.

Versions and components available for an issue.

22. Mention Is It Possible To Get Back Up Your Jira Cloud Data?

In JIRA, you can take backup of your JIRA cloud data using Backup Manager. But only one backup file is stored at a time. The existing backup is overwritten by new ones.

23. Mention What Data Can Be Backed Up?

The backup data includes:

Attachments if selected

Users and their group settings



24. Mention Some Useful Tips On Jira Workflow?

As such Statuses are global objects in JIRA. Changing the name of the status on one workflow will change the status on all workflows that use that status

Hover over a status or transition to see the relevant transition labels

One cannot clone transitions in the workflow designer

In the workflow designer, one cannot create annotations

Directly you cannot set the issue.editable property.

25. Mention What Are The Limitations When Editing An Active Workflow?

If a workflow is active, you cannot edit the workflow name (only the description)


You cannot delete the workflow steps

A step associated status cannot be edited

You cannot add any new outgoing transition if a step has no outgoing transitions (Global transitions are not considered).

A step’s Step ID cannot be changed.

26. In Jira Workflow, Is It Possible To Transition An Issue Back To Its Previous Status?

Practically, it is not possible to transition an issue back to its previous status.  However, you can use “onhold” feature to transition an issue back to its previous status. Here are the steps,

In workflow, Create a global transition to the ‘On Hold’ status.

Now from ‘On Hold’ status create another transition to every other status you want to come back to

Since the transition names cannot be the same, just add a blank space at the end of it.

Now you don’t want the status transition from the ‘On Hold’ and ‘Done’ to ‘On Hold’ So you will hide the other status “On Hold” by adding the value field condition on the global transition.

27. Mention What Is The Role Of Validators In Jira?

The Validators in JIRA checks that any input made to the transition is valid before the transition is performed. If a validator fails, the issue will not progress to the destination status of the transition

28. Mention What Types Of Post Functions Are Carried Out After The Transition Is Executed?

Types of Post functions carried out after transition is executed includes

Adding a comment to an issue

Generating change history for an issue

Updating an issue’s fields

Generating an event to trigger email notifications

29. What Is An Event In Jira?

The events are classified in two a System event (JIRA defined events) and Custom event (User defined events). An event describes the status, the default template and the notification scheme and workflow transition post function associations for the event.

30. What Is Audit Log?

Under Audit Log, you can see all the details about the issue created, and the changes made in the issues.

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