In today’s market, you can see various types of software testing tools. JIRA is amongst them and this is one of the popular software testing tools. You might be thinking of how to Start your JIRA IT professional career, don’t worry we are here to help you all. And also our HKR’s JIRA tutorial helps both fresher as well as experienced professionals. Do you know that JIRA is in huge demand because; this tool works as an agile project management system to support complex agile methodology. This software tool offers several testing features and products which are mainly used to build agile software. I hope you got some idea in the JIRA tool, so let’s get into an in-depth knowledge of JIRA concepts:
JIRA is a software testing tool first developed by an Australian company called Atlassian. The main purpose of developing this software is to track bugs, issue tracking, and agile project management. The word “JIRA” was first inherited from the Japanese word “Gojira” which means “Godzilla”. In any software company, the main purpose of using this JIRA testing tool is used for detecting bugs, errors, and exceptional handling purposes. This JIRA software dashboard consists of useful tools and functions to handle all types of issues while developing any software product.
JIRA Software is an incidental testing tool and this is a platform-independent tool so that it runs on any operating systems. One important thing about JIRA is that this software tool is available in different languages as it is a multilingual tool. (Languages like English, German, Spanish, and Japanese, etc.). This JIRA tool can be integrated with many other tools like GIT, Team foundation software, Clear case, Mercury, and Concurrent system versions. JIRA software tool supports various programming languages like MySQL, PostgreSQL, Oracle Database, and SQL servers.
The below are the major advantages of using JIRA software, as I said earlier this is one of the popular testing tool widely used in Agile project management.
The below points will give you a complete guide to JIRA membership and account details:
In this architecture section, you will see the overall dependencies and role of each component. Let us discuss further:
JIRA Software is a web application that is written in the JAVA language. This JIRA software will be deployed as a WAR file into a JAVA servlet container known as Tomcat. While working with JIRA software, Users can interact with the JIRA web application browser. Mainly JIRA uses the Symphony’s web logic work to process the web application requests. WebLogic is an MVC framework that is similar to struts. Each user request can be handled by MVC WebLogic actions that make use of other objects, for example, utility and manager classes utility. JIRA uses the java server page used for the view layer. So here almost all the HTML requests will be served to the user and get a response generated by JSP. To perform all these web-related request tasks uses the JSP servlets.
The following are the important commonly used JIRA features and their uses:
Here JIRA supports the SCRUM, Agile, and Kanban boards. These boards offer an immediate snapshot of the project details to the teams. This also helps to get a quick review of the project and enables you to see the status of the individual tasks. The board workflow can also be used to customize the requirements to fulfill the team’s needs.
2. Business Project template:
JIRA software tool supports a number of templates where these are used to manage both the simple tasks as well as Complex tasks like Workflow. The templates can also be customized on the basis of team requirements. With the help of these business templates, each step is accounted for and teams can be moved to achieve their success.
3. Task details:
The task is nothing but work that is used to specify the individual progress level. Here you can also mention the status of each task, attachments, comments, and also due dates will be stored in one place.
Notification is nothing but an email that can be sent to the user to know about a particular task. In this notification feature, you can also perform voting and watching features to keep track of the work progress for the stakeholders. Here make use of @mention to get the complete attention of the specific project team members at the comment or description section.
5. Power search:
JIRA software tool supports a powerful search methodology with quick, and basic to advanced level features. Use this tool as a search tool to find out the answers related to the due date, and project information in one place.
JIRA offers more than a dozen reports mainly used to keep track of the progress which is related to the mainframe, individual contribution, and deadlines, etc. Reports can help you to better understand each task and create different report types to analyze the performance. With the help of this report feature, it’s easier to configure and display various matrices to the stakeholders.
7. Scale with team growth:
JIRA supports the business team and any project type irrespective of team size or complexity.
In JIRA you can see more than 150 add-ins that are used to connect with different software to reduce the complexity of the project. Here Wide range of add-ins can be used across the globe for business purposes.
JIRA Software supports more than 10 programming languages used as English, French, German, Spanish, Korean, Russian, and Japanese.
10. Mobile application:
JIRA software is also available in the form of mobile applications. So you will get this app on Google play store and iTunes App Store. It’s very easy to connect with the team while moving the notification or comment.
JIRA contains various types of projects. A project also consists of issues, and a JIRA also holds a collection of issues.
In this section, we are going to the steps involved to create your first project.
1. To create your first project -> the first login as a JIRA service desk admin -> then click on the project -> create the project.
The below screenshot will explain this step and here you need to click on the create Project button available on the dashboard.
2. Now choose the type of project -> that suits your requirements and the process to follow.
The below screenshot will explain the type of JIRA projects available:
3. Once you selected the type of project -> to click next -> here the user can see the flow of the project -> we have selected the basic software development.
The below screenshot will display the available issue types and the workflow details as shown in the diagram.
4. Now click on the select button -> enter the name of the project -> click the confirmation key -> finally click on the submit button.
This step as shown below:
5. The page which consists of issues will be displayed here. The below screenshot shows any issues that are linked with a newly created project.
JIRA workflow is a set of software-related activities that are used to perform operations like tracking an issue and transitions during the software development life cycle. The transition is a link between the two statues and issues move from one transition status to another status. The status defines the nature of the work which is done by the tester.
The following diagram explains the different issue phases that occur during the JIRA workflow.
Now it’s time to learn each phase one y one:
This JIRA workflow can also be referred to as a Detect Life Cycle. It also follows the same concepts and the same phases.
JIRA is also known as a project management tool and used to keep track of any issue types. An issue also helps users to keep track of all the work phases in a project. You can also see every work or task is distinguished into technical or non-technical types.
Here we are going to mention a few issue types which are rises based on requirements or organization:
The following screenshot explains the basic issue page and details of an open issue type:
Here the JIRA dashboard is the first page when you logged into the JIRA software. This type of JIRA dashboard is also customized by System Admin. Admin has all the right to change and logo of JIRA software.
The following are the important factors in the dashboard:
The following screenshot explains the overview of the JIRA dashboard:
The project link contains several sub-links, which will be explained in detail:
The following screenshot explains the various project types in JIRA:
This consists of various sub links to access other functionalities. The following screenshot explains the type of issues category:
Boards are used to showcase the process that will be followed by a project. This board is one of the famous Agile boards if you are working on agile methodology projects. There are two boards available:
The following screenshot defines the board types:
There are two types of Screens available they are:
This is the arrangement and field representation to display in User Interface (UI) when you create a new issue is generated or an already existing issue is modified. This type of already existing issue is transitioned from one status to another. The navigation as follows:
If the user login into the system as Admin -> go to settings-> select issue -> then choose screens, then you will be able to see the screens which are available.
Now you can see the following screenshot:
By clicking the configure tab -> you will be able to see all the available screens with fields. The below screenshot will show you how to configure the view screen field:
Screen scheme is used to provide an option to the filed screen; with the help of this, you can select a particular issue type. A screen scheme will be mapped with other issue types by using the issue type screen scheme. The screen schemes will be associated with one or more projects. You can also delete the screen scheme if it is not used by any type of screen scheme. Here user can also insert a new screen scheme only by clicking on the “add screen scheme tab”. The following screenshot will show you how to add a new screen scheme:
Here you need to provide all the required details and then click on the “Add” button. Screen shot explains this:
Cloning is a type of copy. Cloning issue in JIRA allows users to generate a duplicate of the original issue so this makes the developer work on a single issue in a single project. The clone issue in JIRA can be connected to the original issue and holds various information.
Below points are considered to be very important when you performing cloning an issue task:
In JIRA some information cannot be cloned:
JIRA offers different types of reports in the project development. These reports help to analyze the progress, showstoppers, timelines, and issues, etc. The JIRA reports also help to utilize the resources.
How to access reports:
To access any report in JIRA, first, go to project -> choose the project (that you required). The below screenshot explains this navigation:
Next click on the report icon available on the left side of the page. This will display all the report types supported by JIRA. The following screenshot will explain this;
When the user clicks on the Switch report -> this will display the list of reports. This is shown below:
JIRA can be categorized into four levels of reports, they are-
Let me explain them one by one:
The following are the list of agile reports:
2. Issue analysis:
The following are important reports of issue analysis:
3. Forecast and management:
1. Time tracking report: This report shows the time estimates (for both original and current issue) in the current project type. It also helps to check whether work is on track or not.
2. User workload report: this report shows the estimated time required for unsolved issues and also helps to understand how much user is occupied in the project work.
3. Version workload report: this report displays how much work is remaining to complete the task. And this also helps to understand the work version.
Let me explain a few important differences between JIRA and Bugzilla:
JIRA is a software tool that is used to perform bug tracking, issue tracking, and project management. In recent times, more than 48% of companies are implementing JIRA software while working on agile, waterfall, and scrum methodologies. From this tutorial, you might get a few ideas about the JIRA software tool. I hope this tutorial helps you to unleash your knowledge in software testing tools.
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