Are you excited to learn this incredible technology that is Siebel CRM; Siebel CRM is a framework application developed by Oracle Corporations. Why do we need to learn Siebel CRM? The answer is if you want to upgrade your oracle skills or looking to change the domain. As per the Gartner report, almost 17% of technologies are implemented using Siebel CRM as the main framework. So you can expect huge job openings, with the highest salary paying. Are you ready to learn the top 15 Siebel CRM interview questions with Answers? Then let’s begin our journey;
Ans: Siebel CRM is a software technology provided with server frameworks that help to offer solutions like integration, development, deployment, diagnostic, and mobile service applications. This framework tool assures delivering comprehensive premises and on-demand solutions based on CRM products. Siebel CRM is first developed by Oracle corporations, and this tool is mainly used by the Customer relationship management team.
Ans: Below are the various advantages of using Siebel CRM;
Ans:The below table explains the major difference between fields and a single value field :
Ans: The complex joins are the joins that hold conditional mapping like <, >, =, AND, NOT. We can also use ‘=’ to represent primary and foreign key values.
Primary key and foreign key value are always starting from (1-N).
The Complex join uses the (1 -0, 1) and (0, 1 –N) kind of relationships.
Ans: By default, we cannot do any type of modification in the join fields. Also, we cannot perform any type of modification and update in these fields. To overcome this problem we have created a Dynamic picklist. The dynamic picklist is used to modify any new data records in the join fields.
Ans: There are 3 ways available here;
1. Go to tools-> select the object definitions -> right-click ->now select the validate button.
2. This validation process is used to check the value correctness of a specific object before storing it.
3. In the Escripting process, once you write the syntax you can perform validation any time by using the check syntax option.
S_opty is a base table used to store the parent data.
S_opty_x is an extension table used in Siebel CRM to define 1:1 relationship.
S_opty_xm is an extension table used in Siebel CRM to define 1.m relationship.
Ans: This is possible with the help of scripting;
Go to preinvoked method -> then click on button option
Window. Open (URL NAME)
Now open the webpage for the respective URL using URL NAME variables.
Ans: Admin mode property is used to set Value as ‘TRUE” in the view object definition.
Admin mode view sometimes overrides the business component property. This Admin view allows the user to do many tasks such as update, insert, and delete, etc. Sometimes this may not be available in the other admin view of the same BC. This is due to admin mode view can’t able to override the no update, no delete, and no insert options and used for administration purpose.
Ans: Usually, the business component in user mode defines the visibility in the BC.
For example “All”
Ans: You can see the hierarchical level in the Siebel CRM architecture, under the organization section the division will come.
The main purpose of using an organization is to control the data visibility and where this cannot be possible with the division.
Ans: EIM is used to import a large amount of data or delete a large amount of data.
EAI is used to integrate any application.
Ans: There are 5 types of tables used in Siebel CRM;
1. Base tables
2. Interface tables
3. Extension table
4. EIM table
5. Intersection tables.
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