ServiceNow HR Service Management training

Explore the HR management lifecycle concepts with ServiceNow HR Service Management Course

If you want to kick start your career in HR service management without hassle-free join the industry-oriented ServiceNow HR service management training from the leading experts at HKR. Our course curriculum covers all the concepts in-depth to provide you all the details required for the certification. Our expert trainers deliver..... the lecturers more efficiently to gain real experience. During the training, you will learn how to implement the ServiceNow HR service management into any organization’s HR department. Through the HR service catalog, one can easily maintain the relationships between the HR departments and the employers. You will be working on real-time projects to get hands-on experience in this field. Get the industry-oriented ServiceNow HR service management course training from the certified mentors by joining HKR. Read more

Trusted Professionals   Batch Starts On: 22nd Jan

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Why should I learn Servicenow HR Service Management ?

Learning ServiceNow HR service management will show a wide range of opportunitie.....s for job seekers. Read more

Moreover, it has a demanding profile, and most companies are searching for certi.....fied professionals in the ServiceNow HR service management. Read more

There is an enormous future scope and career growth in this field.

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Servicenow HRSM Course Overview

ServiceNow gives you the ability to build a highly scalable and robust application using advanced development techniques. Either you are a student or a working professional adding this servicenow HR service management skills to your knowledge base will boost your market demand. You will be able to build a robust platform or just enhance your existing application adding a new capability. 

HKR delivers the best industry-oriented ServiceNow HR service management course that is in line with the certification exam. This course provides you in-depth knowledge of the content required for the effective implementation of the  ServiceNow HR service  management into the HR department activities of the organizations. During the training period, you can get full support and real-time project assistance from experienced professionals. Enroll today at HKR for accepting the new challenges to make the best outcome out of our ServiceNow HR service management online training.

ServiceNow HRSM Course Content Download Curriculum

The ServiceNow HR service management course curriculum is structured to streamline the learning process by a team of experts. We help in automating the HR processes so as to eliminate the number of email exchanges, checklist and phone calls associated with the HR team.

Our course curriculum covers the basic fundamentals of the HRSM application 

Learn about the basics of ServiceNow HRSM.

Learn about HRSM solutions that improve productivity and engagement of an organization’s HR department.

  • HR and IT implementation teamHR implementation decisions 
  • State flows vs. workflows,
  • How HR cases and tasks are assigned
  • HR implementation information required
  • Human resources configuration
  • Role of System Administrator 
  • Role of HR Administrator 
  • Role of Delegated Developer 
  • User with HR role
  • User without HR role
  • User with no role

Installed with HR Service Management ServiceNow

  • Tables Installed with HR Service Management ServiceNow
  • Roles Installed with HR Service Management ServiceNow
  • User groups Installed with HR Service Management ServiceNow
  • Data policies Installed with HR Service Management ServiceNow
  • The script includes Installed with HR Service Management ServiceNow
  • Client scripts Installed with HR Service Management ServiceNow
  • Business rules Installed with HR Service Management ServiceNow
  • Email notifications Installed with HR Service Management ServiceNow
  • Events Installed with HR Service Management ServiceNow
  • HR skills Installed with HR Service Management ServiceNow
  • HR catalog items Installed with HR Service Management ServiceNow
  • Activate Human resources connect
  • Installed with HR performance analytics  
  • Tables modified with HR performance analytics

Learn how to configure HR properties, manage the lists that are associated with the HR departments of an organization.

Learn about the HR services and categories related to the HR department.
HR catalog management

  1. Manage HR catalog categories
  2. Add a new HR catalog category to the HR catalog
  3. Create an HR catalog item
  4. Modify an HR catalog item
  5. Modify an HR case template
  6. Modify an HR task template
  7. View or modify HR case categories HR case categories
  8. Configure the employment verification letter

Learn about the HR management lifecycle concepts.

How employees get benefits and security constraints related to those benefits.

  • Workflow-based HR process design
    1.Employee Onboarding HR Workflow
    2.Employee Offboarding HR Workflow
    3.Employee change HR Workflow
  • Customized profile information
  • Define an organization position
  • Viewing a location 
  • Viewing a department
  • HR skills management
  • Create or modify an HR skill
    a.Assign an HR skill to a group 
    b.Assign an HR skill to a user
  • Assignment rules in HR
    a.Create an HR assignment rule
    b.Test an assignment rule
  • HR catalog management
    a.Manage HR catalog categories
    b.Add a new HR catalog category to the HR catalog
    c.Create an HR catalog item
    d.Modify an HR catalog item
    e.Modify an HR case template
    f.Modify an HR task template
    g.View or modify HR case categories HR case categories
    h.Configure the employment verification letter
  • HR profile records
    1.HR profile security
    2.Customized profile information
    3.Create or modify an HR profile
    4.Update your HR profile 
       a.Add your emergency contact
       b.Add your employment history
       c.View the user directory
  • HR surveys
    a.Create or modify an HR survey
    b.categories and questions
    c.Publish a new HR survey
    d.Create a trigger condition for an HR survey
  • Manage the HR chat queue
  • HR knowledge bases
  • Categories in HR General Knowledge
  • HR knowledge articles
  • HR knowledge blocks

Introduction to HR case management and HR surveys.

  • Self-service HR portal
  • Attach documentation to an HR case
  • Create an HR caseSubmit a case from the HR catalog
  • HR cases for VIPs
  • Approve an HR case
  • Monitor the HR chat queue
  • Work on an HR case
  • HR surveys
  1. Create or modify an HR survey
  2. categories and questions
  3. Publish a new HR survey
  4. Create a trigger condition for an HR survey

Viewing of dashboards and reports.

  • Manage HR cases by category
  • Use the HR manager Dashboard
  • Monitor HR onboarding Cases
  • Run HR reports
  • Available HR reports
  • Hr case SLAs
  • View the SLA of an HR case
  • View HR performance analytics
  • Evaluate Hr survey responses
  • Set up the workday integration
We at HKR trainings provide the learners with practice Mock Interview Sessions and excellent Job Support at the end of the course.
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Servicenow HR Service Management Training Highlights 100% Money Back Guarantee

20 Hrs Instructor-Led Training

Learn on your own timeline

Master Your Craft

Real-world & Project Based Learning

Lifetime LMS & Faculty Access

24/7 online expert support

Access to an online community forum

Customised course creation

Servicenow HR Service Management Training Advantages

This Technology Offers Excellent Career Opportunities Worldwide.

Salaries Offered for Certified Professionals is Very High and More Number of People Started Learning this Course.

It has a Great Learning Scope

Streamlined Work Process Helps You Execute all Complex Tasks Easily.

Fast track your career growth with ServiceNow HR Service Management training Certification course.

ServiceNow HRSM Online Training Objectives

Upon successful completion of ServiceNow HR service management training at HKR, you will learn the following things.

  • Learn how to track and manage the services of the HR department into an employee focused  system.
  • Learn how to save time, reduce errors, and simply the work procedures.
  • Learn how to create employee HR cases, for getting information about the benefits.
  • Learn about on-boarding automation
  • Learn how  to improve the daily value of HR to the business goals.

The ServiceNow HR service management course benefits for the following list of professionals.

  • ServiceNow developers and administrators
  • IT professionals
  • Project Managers
  • Who are aspiring to learn ServiceNow HR service management.
  • There are no special requirements to take up this course. The one interested in enhancing their career and critical skills in ServiceNow HR service management can attend the course.
  • Basic knowledge of IT technologies.

To start with the ServiceNow HR service management training course, you need to check with the best institute that delivers the knowledge. Before proceeding to join any training, take suggestions from the experts who had already learned the course. We at HKR, with a team of industry experts, are ready to fulfill your dream career to achieve a job in desired companies.

Once you complete the entire course and real-time projects and assignments, HKR delivers the course completion certification. This certification helps to get a job in any company very quickly.

Our trainers are highly qualified and certified with many years of industry experience and technology background in ServiceNow.

Certification differentiates you from the non-certified peers, and you can demand the best salary in the leading companies.

We, at HKR, provide complete guidance to reach your dream job. But your job will be based on your performance in the interview panel and the recruiter requirements.

Interested in our ServiceNow HR Service Management training program ?

Servicenow HRSM Training Options

We follow four formats for ServiceNow training for the flexibility of our students

Live Online Training

  • » Interact live with industrial experts.
  • » Flexible Schedule.
  • » Free Demo before Enroll.

1:1 Live Online Training

  • » Dedicated Trainer for you.
  • » 1:1 Total Online Training.
  • » Customizable Curriculum.


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Self-Paced E-Learning

  • » Get E-Learning Videos.
  • » Learn Whenever & Wherever.
  • » Lifetime free Upgrade.

Corporate Training

  • » Customized Training.
  • » Live Online/Classroom/Self-paced.
  • » 10+ years Industrial Expert Trainers.


Certification plays an important role in achieving your dream job. It demonstrates that you have acquired all essential skills to handle the critical tasks in real-world with little or no assistance from your subordinates. Organizations are preferring to hire candidates with certifications and are offering huge salary packages.

We at HKR training help the learners in achieving appropriate certifications. Moreover, we also provide a course completion certificate for every course we offer. This certification shows that you are trained enough to handle real-time tasks and also sets you apart from the crowd. HKR certification is well recognized across all top MNCs and help you get into a job easily.

Servicenow HR Service management Certification

HKR Trainings Certification

Interested in our ServiceNow HR Service Management training program ?

Servicenow HR Service Management Projects

We at HKR not only provide you with theoretical training but also make you practically knowledgeable by making you work with real-world projects and case studies. Every course we offer includes two real-time projects which provide you with real-time experience. The practical knowledge improves your domain expertise and helps you in clearing the certifications with ease.

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Our Learners



Very happy to join with HKR Trainings for Servicenow HRSD training. They gave the best training sess.....ions to me. Thank you. Read more



Well Institute! I definitely Refer this institute for ServiceNow training on all modules.
Priya Sharma

Priya Sharma

Good classes and highly professional trainers.

ServiceNow HR Service Management training Reviews


Each and every class is recorded so if you missed any class you can review the recordings and clarify any doubts with the trainer in next class.

Yes, we don’t assure 100% placement assistance. We are tied up with some corporate companies so when they have a requirement we send your profiles to them.

Yes, we provide demo before starting any training in which you can clear all your doubts before starting training.

Our trainers are real time experts who are presently working on particular platform on which they are providing training.

You can call our customer care 24/7

Max of the students get satisfied with our training, if you are not then we provide a specialised training in return.