Servicenow administrator training

Become a ServiceNow administrator with ServiceNow Admin Course

HKR Trainings delivers the best Servicenow administration training, with a team of ServiceNow industry experts. The administrator can access system functions and data areas regardless of security constraints. We will enhance your key skills, knowledge that help to manage the configuration, implementation, and maintenance of the .....ServiceNow platform. Our online training helps in gaining practical experience, detecting problems with a customer safety dashboard, and automating the processes with the ServiceNow automation program. Grab the best industry-oriented ServiceNow administration training by joining at HKR. Read more

Trusted Professionals   Batch Starts On: 28th Sep

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Why should I learn Servicenow Administration?

ServiceNow occupies a considerable market place in the IT sector and is also ren.....owned as the fastest growing platform. Read more

Demand for the certified ServiceNow administrator is very high because of the sh.....ortage of ServiceNow developers in the IT industry. Read more

Also, the salary of the certified ServiceNow administrator is very high when com.....pared with non-certified peers. Read more

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Servicenow Administrator Course Overview

As a ServiceNow administrator, you can design, develop, build and customize applications or provide support responsibilities for the software's end-users. You will administer the software workflows, implement new systems or add-ons, help problem-solving, and efficiency of the arrangements.

HKR's ServiceNow administration training course helps you to become a master in both the fundamental and advanced concepts of the ServiceNow platform. During the course training, you can learn how to configure and run administrative tasks on the servicenow platform by taking advantage of the real-world scenarios and hands-on project. Sign up today for the industry designed ServiceNow Administrator online training at HKR trainings.

ServiceNow Administrator Course Content Download Curriculum

Our ServiceNow Admin Course curriculum is designed in such a way that you gain complete knowledge on this topic. So you will master the concepts of ServiceNow Admin by the end of this course. Below are the modules that will be covered in your ServiceNow Admin Training

  • What is Service Now
  • Navigation and users
  • Helpful portals, releases 
  • Forms, Lists and Tables
  • What is Incident, Problem and Change
  • Types of SLA- SLA, OLA and Underpining Contract
  • Create User
  • Create Role
  • Create Group
  •  Add new Group Automatically Associated with New User Record,
  • Add Users to new Groups
  • Personalizing Forms
  • Personalizing Lists
  • Introduction to Fields
  • What is a Plugins
  • How to clear the ServiceNow database cache
  • How to remove the attachment from forms
  • Modifying Menu Categories
  • Creating Application Menus
  • Creating Modules
  • Creating Sub Modules
  • Update Set
  • Creating Update Sets
  • Merging Update Sets
  • SLA Components
  • SLA Definition
  • Difference between SLA, OLA and Underpinning contracts
  • Task SLA (SLA Stages, Time based fields)
  • SLA Conditions
  • Use Retro-Restart option
  • What is ACL
  • How to create ACL
  • What is ACL Configuration
  • Data Imports
  • Creating and defining transform maps
  • Creating transform scripts
  • Overview
  • Creating a UI Policy
  • Defining Client Scripts
  • The On load Check Box
  • View-Specific UI Policy
  • Converting a UI Policy to a Data Policy
  • Flow Designer
  • Service Catalog UI Policy
  • Switching between UI15 and UI16
  • Branding you instance
  • Creating a custom dashboard
  • Groups and Roles
  • Emails and notification
  • User preferences
  • Create a knowledge article
  • Select a knowledge article category
  • Understanding Service Portal
  • Understanding Widgets
  • Service Portal components
We at HKR trainings provide the learners with practice Mock Interview Sessions and excellent Job Support at the end of the course.
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Servicenow Administration Training Highlights 100% Money Back Guarantee

30 Hrs Instructor-Led Training

Learn on your own timeline

Master Your Craft

Real-world & Project Based Learning

Lifetime LMS & Faculty Access

24/7 online expert support

Access to an online community forum

Customised course creation

Servcenow Administrator Training Advantages

This Technology Offers Excellent Career Opportunities Worldwide.

Salaries Offered for Certified Professionals is Very High and More Number of People Started Learning this Course.

It has a Great Learning Scope

Streamlined Work Process Helps You Execute all Complex Tasks Easily.

Fast track your career growth with Servicenow Administration Training Certification Certification course.

ServiceNow Administrator Online Training Objectives

  • You can learn about the incident management process and service improvements.
  • Perform the main configuration tasks 
  • Work with the User Interface, actions and data policies, client scripts, and business rules 
  • Attach new users, classes, functions and 
  • Managing database and table, importing and updating sets 
  • Creating workflow, controlling system access and data security, etc.

The following roles get benefited by joining this course.

  • System Administrators,
  • IT professionals
  • Developers
  • Functional Consultants
  • For professionals who want to build their career in ServiceNow.

Everyone with programming experience and a good understanding of programming principles will excel in this technology and can take up this course.

Upon successful completion of the ServiceNow administrator course training and the related projects, HKR trainings will provide you with the course completion certificate that carries an added advantage in your resume.

All of our trainers are certified and highly qualified, having many years of experience in working with front-end technology development.

Apparently no. Our job assistance will help you to land on your dream job. We provide potential opportunities related to your course, but hiring will be based on your performance in the interview and the requirement of the recruiters.

Interested in our Servicenow Administration Training Certification program ?

Servicenow Administration Training Options

We follow four servicenow administrator training formats for the flexibility of our students.

Live Online Training

  • » Interact live with industrial experts.
  • » Flexible Schedule.
  • » Free Demo before Enroll.

1:1 Live Online Training

  • » Dedicated Trainer for you.
  • » 1:1 Total Online Training.
  • » Customizable Curriculum.


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Self-Paced E-Learning

  • » Get E-Learning Videos.
  • » Learn Whenever & Wherever.
  • » Lifetime free Upgrade.

Corporate Training

  • » Customized Training.
  • » Live Online/Classroom/Self-paced.
  • » 10+ years Industrial Expert Trainers.


Certification is very vital to showcase your skills in any domain. It carries an added advantage in your resume.

ServiceNow System Administrator Certification:

Passing the ServiceNow System Administrator Certification Exam demonstrates ServiceNow System Administration expertise. It certifies that an applicant has the qualifications and essential information required to handle the ServiceNow platform's design, implementation, and maintenance. Candidates who want to appear for the exam need to buy a voucher form ServiceNow.

HKR effectively designed ServiceNow Administrator training courses to get through the certification exam. Our course covers all the concepts required to clear the certification exam. We will provide all the sample interview questions, practise questions and also certification guide to help the attendees. Upon completion of the course, you will be awarded a course completion certificate. Get certified and validate your skills in the ServiceNow administrator certification course by joining HKR trainings.

HKR Trainings Certification

Interested in our Servicenow Administration Training Certification program ?

Servicenow Administration Projects

We at HKR not only provide you with theoretical training but also make you practically knowledgeable by making you work with real-world projects and case studies. Every course we offer includes two real-time projects which provide you with real-time experience. The practical knowledge improves your domain expertise and helps you in clearing the certifications with ease.

Our Learners



HKR Trainings helped me very much in learning Oracle Fusion Financials Training. The Teaching Staff .....and the Teaching Style is excellent. I thank HKR Trainings and My Teachers for this Wonderful teaching Read more



I am not a big fan of online courses and also opted for class room based training sessions in past. .....Out of surprise, I had a very good experience when I attended first session of my Servicenow Administration course with HKR Trainings. I like the way classes were organised and faculty was far above beyond expectations. I will recommend HKR Trainings to everyone. Read more



Hi,My experience with HKR Trainings about Oracle Fusion Financials course is that I am very much imp.....ressed with the quality of the training material and the Trainer as well. Also, they are very quick in response for any queries you have. Online recording of the course is very useful as you can go back and refer to it any time. It is really helpful and mainly 24/7 quality support. I am happy with HKR Trainings. Thankyou! Read more


Each and every class is recorded so if you missed any class you can review the recordings and clarify any doubts with the trainer in next class.

Yes, we don’t assure 100% placement assistance. We are tied up with some corporate companies so when they have a requirement we send your profiles to them.

Yes, we provide demo before starting any training in which you can clear all your doubts before starting training.

Our trainers are real time experts who are presently working on particular platform on which they are providing training.

You can call our customer care 24/7

Max of the students get satisfied with our training, if you are not then we provide a specialised training in return.

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