ServiceNow Training in Pune

5 (2994 Learners)

Enhance your skill with ServiceNow online training Pune to become a expert in ServiceNow.

30+ Hrs

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Servicenow Training In Pune - Course Overview

Welcome to HKR Trainings' comprehensive ServiceNow Training in Pune, designed to empower individuals with the skills and knowledge needed in the dynamic field of IT Service Management (ITSM). Our training program is meticulously crafted to cover every aspect of ServiceNow, ensuring a holistic learning experience.


To apply for the ServiceNow Training In Pune, you need to either:

  • It will be an added advantage if you have basic programming knowledge of Java, XML, etc., to learn this course easily.
  • Anyone with a technical and non-technical background can learn ServiceNow.

Servicenow Training In Pune - Course Content

This training program is crafted covering all the concepts of ServiceNow to ensure you become proficient in ServiceNow administration. Here's an overview of the modules you'll cover during your ServiceNow training  in Pune:

  • What is Service-now?
  • What is SaaS?
  • What is PaaS?
  • Browser supportability
  • Logging in to Service-now
  • Introduction to Cloud

  • User Administration
  • Granting Roles
  • Creating tickets and raising Requests
  • Creating Menus
  • Form Layouts and list layouts
  • Introducing Applications
  • Creating Modules
  • Customizing tables
  • Dictionary Entries and Overrides
  • List Controls

  • UI Policies
  • UI Actions
  • Access Controls (ACLs)
  • Dictionary Entries
  • Email Notifications
  • Import sets g. Data Policies
  • Business Rules
  • Client Scripts
  • Transform Maps
  • Scheduled jobs
  • Loading Data of different Formats
  • Creating incidents and change using record producers
  • Creating Order Guides.

  • Creating Custom Table
  • Creating custom application
  • Creating Fields and Menus
  • Creating Workflows
  • Approval Mapping ServiceNow Course Content
  • Using other workflow activities
  • Creating Service Catalog
  • Creating Service Level Agreements and Operational Level Agreements

  • Basics of LDAP Integrations for User Import
  • Overview on Web Services
    • Direct Web Services
    • Transform Map Web Services
  • Overview on MID Server Installation

  • Bar Charts, Pie Charts, List Reports, Pivot Tables
  • Scheduling Reports
  • Making Gauges

  • Needs for cloning and ways to implement
  • New Releases
  • New Features

  • Overview on Incident Management
  • Overview on Change Management
  • Overview on Problem Management
  • Overview on Knowledge Management
  • Overview on Service Catalog

  • Classes in CMDB
  • Mapping Configuration Item to Asset Records
  • Relating Configuration items

  • Introduction to CMS
  • Creating Sites
  • Creating Pages
  • Login Rules

  • Incident Management
  • Problem Management
  • Change
  • Knowledge
  • SLA
  • Service Catalog
  • Customer Service Management
  • Project Portfolio
  • Contract Management
  • Governance and Risk Compliance
  • Demand Management
  • Survey Management
  • Service Portal

  • Integration with Monitoring tools - Nim soft and CASOI integration
  • Data Migration Project : API or Manually data import
  • HPSM to Service now
  • Remedy to Service now
  • CA to Service now
  • LDAP and SSO Experience

  • Tables Creations
  • Field Creation
  • UI policies
  • Client scripts,
    • OnLoad,
    • OnSubmit
    • OnChange
    • OnCellEdit
  • Glide Record
  • Glide System
  • Glide Form
  • Business Rules
    • Before
    • After
    • Async
    • Display ServiceNow Course Content
  • Data Policies, Access Control, Notification mail scripts
  • Schedule jobs, Script Include, Creation of dynamic reference Qualifier
  • UI actions, Views , View Rules, catalog client script
  • catalog ui policy, workflows
  • catalog items, record producer, Inbound actions, Templates,

  • Dictionary override, defining field attribute
  • Business Rules, field styles.
  • Email to ticket conversion

  • Summarizing all the discussed points above.

Servicenow Course in Pune Projects

Project 1

Field Service Management Project

Field service management is simplified by ServiceNow, which replaces spreadsheets, email, and other management resources with a si.....ngle framework. Read more

Project 2

HR Service Management Project

Create an interaction framework that works in tandem with current HR, talent and workforce management applications.

Servicenow Course in Pune Options


  • Interactive sessions
  • Learn by doing
  • Instant doubt resolution
  • Expert's Guidance
  • Industry-ready skills
Batch Start Date Time
Fast Track 1-Mar - 21-Mar 09:30 AM IST
Weekday 5-Mar - 4-Apr 11:30 AM IST
Weekend 9-Mar - 8-Apr 01:30 PM IST


  • Exclusive training
  • Flexible timing
  • Personalized curriculum
  • Hands-on sessions
  • Simplified Learning

Exclusive learning from industry experts


  • Skill up easily
  • Learn in no hurry
  • Less expensive
  • Unlimited access
  • Convenient

Hone your skills from anywhere at anytime


Pay installments with no cost EMI

Corporate Training

Employee and Team Training Solutions

Top Companies Trust HKR Trainings

ServiceNow Training In Pune Reviews



Paid Media Specialist

It’s a great place for anyone who wants to learn ServiceNow. Through this training I was able to learn all the concepts that are needed for a ServiceNow developer and Admin roles. They have designed the best curriculum. I loved their teaching methodology. I thank HKR Trainings for offering me a great ServiceNow training.


Engineer.CBO Infrastructure administration

A few months back I completed my ServiceNow training. The trainer is a very skilled professional. He made the learning process very simple. We were able to learn all the concepts in detail. A lot of information and the best practices were shared by the trainer through his experience. Thank you so much for providing the best ServiceNow training.


Research and Development

I have recently completed my ServiceNow training at HKR Trainings. This is the perfect institute to learn ServiceNow. The trainer at HKR Trainings was an experienced professional who taught us the concepts very well. In addition to this, the course curriculum followed was updated as per the current industry requirements.

ServiceNow Training In Pune Objectives

This training will teach you the following core Servicenow skills:

  • Discover how the ServiceNow platform's features facilitate you to create digital workflows.
  • Make and customize the ServiceNow platform.
  • Learn about the different setups and customizations available, including UI Policies, UI Actions, Client Scripts, ACLs, Business Rules, and SLAs.
  • Using Update Sets, customizations can be migrated from one instance to another.
  • Investigating Email Notifications and Events That Can Be Triggered
  • Recognize the Varieties of Dictionaries/Fields
  • Make Service Catalogs, Record Producers, Order Guides, and Workflows.
  • Importing Data into ServiceNow Tables
  • Learn on how to create and manage Users, Groups, and Roles.

The Servicenow Training Certification offered in Pune was designed for professionals with and without work experience in any of the profiles below: 

  • Administrators, 
  • Developers, 
  • IT professionals.
  • Freshers / Officials from any field. 
  • Who wants to seek their career as a Servicenow developer.

There is no specific requirement. Anyone interested in the Servicenow course can join this course offered at HKR trainings in Pune, and the aspirant knowing java background and familiarity with ITIL processes is an added advantage.

To start with the Servicenow training course offered in Pune, you need to check with the best institute that delivers knowledge. Before proceeding to join any training, take suggestions from the experts who had already learned the course. We at HKR trainings in Pune, with a team of industry experts, are ready to fulfill your dream career to achieve a job in desired companies.

Once you complete the entire course along with real-time projects and assignments, HKR trainings delivers the course completion certification. This certification helps to get a job in any company in Pune very quickly.

Our Pune trainers are highly qualified and certified with many years of industry experience with a technical background in Servicenow.

Certification differentiates you from the non-certified peers, and you can demand the best salary in the leading companies in Pune.

We, at HKR trainings in Pune, provide complete guidance to reach your dream job. But your job will be based on your performance in the interview panel and the recruiter requirements.

Before enrolling in any HKR trainings course in Pune, you can attend a demo class to see how the training programmes are conducted.

ServiceNow Training In Pune FAQ's

In India, the average salary for a ServiceNow developer will be around 4 Lakhs per annum while in US, the average salary for a ServiceNow developer will be around $112,822 per annum.

HKR Trainings offers four different modes of training for any course. They are

  • Live Online Training 
  • 1:1 Live Online Training 
  • Self-paced e-Learning 
  • Corporate Training

You can choose any of these modes of training as per your interest. 

Aṭ HKR trainings, we provide course completion certificate for ServiceNow as soon as you complete your ServiceNow Training.

To start with this ServiceNow training in Pune, you need to either click on the Enroll Now icon at the top of the screen, or contact us at our customer care number, or just enter your details in the pop-up and submit it. Our Support Team will contact you as soon as possible and give you more information regarding the training process.

Our trainers for Servicenow training are professionals with more than ten years of work experience. They will deliver you the Servicenow Training. They have a flair for making learning fun and easy. So you will get the best training on Servicenow.

Getting a ServiceNow Certification will differentiate you from the non-certified people. It will boost your skills, confidence, and career. It will help you to get a salary hike. It will also help you to obtain better job opportunities with the best package.

Yes! Right from the first day of your ServiceNow training, our trainers make sure that you understand all the concepts and provide you with complete guidance to reach your dream job. And when you complete your course, we will also assist you in your resume preparation which will give you the confidence to clear your interview. Moreover, We are also tied up with some corporate companies. So when they have a requirement, we forward your profiles to them.

Every class is recorded. If you have missed your class, you can learn those concepts from the recorded sessions of the missed class. So, No worries! 

Yes! Right from the first day of your ServiceNow training, our trainers make sure that you understand all the concepts and provide you with complete guidance to reach your dream job. And when you complete your course, we will also assist you in your resume preparation which will give you the confidence to clear your interview. Moreover, We are also tied up with some corporate companies. So when they have a requirement, we forward your profiles to them.

At HKR, we provide a free demo session for training seekers so they can check our quality and method of education before they enroll.

You can contact our customer care number if your query does not belong to any of the questions we have addressed in this article. We will get back to you as soon as possible.

HKR Trainings assures that the learners get a quality course from our trainers. You (the learners) will have lifetime access to recorded sessions. So in case of any doubts, you can watch these recorded sessions or even can ask your trainers to clarify them. Moreover, you will also be working on a real-time project which will help you understand the concepts more clearly. So there is no question of not being satisfied.

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