ServiceNow Customer Service Management training

If you want to become a master in ServiceNow CMS, join the industry oriented ServiceNow customer service management training from the leading experts at HKR. Our course curriculum covers all the concepts in depth to provide you all the details required for the certification. Our expert trainers deliver the lecturers in a more pr.....actical way so as to gain realistic experience. During the training you will learn about how to set up, configure and manage the ServiceNow CSM applications. You will be working on real-time projects to get hands-on experience in this field. Get the industry-oriented ServiceNow customer service management course training from the certified mentors by joining HKR. Read more

Trusted Professionals   Batch Starts On: 3rd Oct
ServiceNow Customer Service Management training

Why should I learn Servicenow CSM ?

Learning ServiceNow will show a wide range of opportunities for the job seekers.

Moreover, it has a demanding profile and most companies are searching for the ce.....rtified professionals in Servicenow platform. Read more

There is a great future scope and career growth in this field.

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SERVICENOW Customer Service Management COURSE OVERVIEW

ServiceNow platform can be integrated with many third party applications and data sources. The most common integrations are with CMDB, Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on.  Our ServiceNow Integration Training includes varieties of techniques, most notably Web Services, JDBC, LDAP, Excel, CSV, and Email, as well as any industry standard technologies that use SOAP, REST, or WSDL. Additionally, API and command-line integrations can be done using a MID Server. 

HKR delivers the best industry-oriented ServiceNow CSM course that is in line with the certification exam. This course provides you in-depth knowledge of the content required for the business growth, such as configuring and managing the customer service management applications etc. During the training period, you can get full support and real-time project assistance from experienced professionals. Enroll today at HKR for accepting the new challenges to make the best outcome out of our ServiceNow customer service management online training.

SERVICENOW Customer Service Management COURSE CONTENT Download Curriculum

The ServiceNow customer service management course curriculum is structured to streamline the learning process by a team of experts. In this course, we cover the following modules.

In this module, you are going to understand the customer service management application,related applications, use cases and it's architecture.

Configure accounts, assets, account re;ationships and communication channels.

Configure case forms, SLA’s, routing and assignment rules.

Working with the key process applications such as service portal, knowledge base, service catalog, field service management.

Exploring the mobile features related to customer service management.

Customize Your Curriculum

Servicenow Customer Service Management Training Highlights

20 Hrs Instructor-Led Training

Learn on your own timeline

Master Your Craft

Real-world & Project Based Learning

Lifetime LMS & Faculty Access

24/7 online expert support

Access to an online community forum

Customised course creation

SERVICENOW CSM TRAINING ADVANTAGES

This Technology Offers Excellent Career Opportunities Worldwide.

Salaries Offered for Certified Professionals is Very High and More Number of People Started Learning this Course.

It has a Great Learning Scope

Streamlined Work Process Helps You Execute all Complex Tasks Easily.

Fast track your career growth with ServiceNow Customer Service Management training Ccertification course.

SERVICENOW Customer Service Management online TRAINING OBJECTIVES

Upon successful completion of ServiceNow customer service management training at HKR, you will learn the following things.

  • You will learn how to configure and manage the customer service management application.
  • You can create tasks and assign them along with dates.
  • Learn about routing and SLA’s.

The ServiceNow customer service management course benefits for the following list of professionals.

  • ServiceNow developers and administrators
  • IT professionals
  • Project Managers
  • Who are aspiring to learn ServiceNow Platform

There are no special requirements to take up this course. The one interested in enhancing their career and critical skills in ServiceNow CSM can attend the course.Basic knowledge of Servicenow system administration and IT technologies.

To start with the ServiceNow customer service management training course, you need to check with the best institute that delivers the knowledge. Before proceeding to join any training, take suggestions from the experts who had already learned the course. We at HKR, with a team of industry experts, are ready to fulfill your dream career to achieve a job in desired companies.

Once you complete the entire course and real-time projects and assignments, HKR delivers the course completion certification. This certification helps to get a job in any company very quickly.

Our trainers are highly qualified and certified with many years of industry experience and technology background in ServiceNow.

Certification differentiates you from the non-certified peers, and you can demand the best salary in the leading companies.

We, at HKR, provide complete guidance to reach your dream job. But your job will be based on your performance in the interview panel and the recruiter requirements.

Interested in our ServiceNow Customer Service Management training program ?

Servicenow Customer Service Management Training Options

We follow four formats for ServiceNow training for the flexibility of our students

Live Online Training
Live Online Training
  • » Interact live with industrial experts.
  • » Flexible Schedule.
  • » Free Demo before Enroll.
  •  
1:1 Live Online Training
1:1 Live Online Training
  • » Dedicated Trainer for you.
  • » 1:1 Total Online Training.
  • » Customizable Curriculum.
  •  
  •  
Self-Paced E-Learning
Self-Paced E-Learning
  • » Get E-Learning Videos.
  • » Learn Whenever & Wherever.
  • » Lifetime free Upgrade.
  •  
  •  
Corporate Training
Corporate Training
  • » Customized Training.
  • » Live Online/Classroom/Self-paced.
  • » 10+ years Industrial Expert Trainers.

CERTIFICATION

Certification plays an important role in achieving your dream job. It demonstrates that you have acquired all essential skills to handle the critical tasks in real-world with little or no assistance from your subordinates. Organizations are preferring to hire candidates with certifications and are offering huge salary packages.

Servicenow Customer Service Management Certiifcation

We at HKR training help the learners in achieving appropriate certifications. Moreover, we also provide a course completion certificate for every course we offer. This certification shows that you are trained enough to handle real-time tasks and also sets you apart from the crowd. HKR certification is well recognized across all top MNCs and help you get into a job easily.

HKR Trainings Certification

Servicenow CSM Projects

We at HKR not only provide you with theoretical training but also make you practically knowledgeable by making you work with real-world projects and case studies. Every course we offer includes two real-time projects which provide you with real-time experience. The practical knowledge improves your domain expertise and helps you in clearing the certifications with ease.

Interested in our ServiceNow Customer Service Management training program ?

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Our Learners

Varun Sharma

Varun Sharma

I can refer to this institute for Servicenow Courses on all Modules. I have done ServiceNow CSM trai.....ning with best classes. Thank you! Read more

Riya

Riya

well curriculum and well training with professionals. thanks to HKR Trainings.
Nikil

Nikil

Good experience on the ServiceNow course. well trainers & quick response.

FAQs

Each and every class is recorded so if you missed any class you can review the recordings and clarify any doubts with the trainer in next class.

Yes, we don’t assure 100% placement assistance. We are tied up with some corporate companies so when they have a requirement we send your profiles to them.

Yes, we provide demo before starting any training in which you can clear all your doubts before starting training.

Our trainers are real time experts who are presently working on particular platform on which they are providing training.

You can call our customer care 24/7

Max of the students get satisfied with our training, if you are not then we provide a specialised training in return.

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