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If you want to become a master in ServiceNow CMS, join the industry oriented ServiceNow customer service management training from the leading experts at HKR. Our course curriculum covers all the concepts in depth to provide you all the details required for the certification. Our expert trainers deliver the lecturers in a more pr.....actical way so as to gain realistic experience. During the training you will learn about how to set up, configure and manage the ServiceNow CSM applications. You will be working on real-time projects to get hands-on experience in this field. Get the industry-oriented ServiceNow customer service management course training from the certified mentors by joining HKR. Read more
Learning ServiceNow will show a wide range of opportunities for the job seekers.
Moreover, it has a demanding profile and most companies are searching for the ce.....rtified professionals in Servicenow platform. Read more
There is a great future scope and career growth in this field.
ServiceNow platform can be integrated with many third party applications and data sources. The most common integrations are with CMDB, Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on. Our ServiceNow Integration Training includes varieties of techniques, most notably Web Services, JDBC, LDAP, Excel, CSV, and Email, as well as any industry standard technologies that use SOAP, REST, or WSDL. Additionally, API and command-line integrations can be done using a MID Server.
HKR delivers the best industry-oriented ServiceNow CSM course that is in line with the certification exam. This course provides you in-depth knowledge of the content required for the business growth, such as configuring and managing the customer service management applications etc. During the training period, you can get full support and real-time project assistance from experienced professionals. Enroll today at HKR for accepting the new challenges to make the best outcome out of our ServiceNow customer service management online training.
HKR trainings is a highly specialised institute for taking up the ServiceNow customer service management training course that delivers exceptional training with the help of certified professionals in the industry. The entire course structure is classified into two sections which are further divided into different modules in depth. Now let's dive deep into each section separately.
What are the different Customer Types [ B2B, B2C, B2B2C ] and their key differences ?
Industry Data Models
Customer Relationships
What is Customer Support Portal [CSP] ?
What is Customer Service Portal [CSP]?
User Experience Analytics for Service Portal Overview
Case Management Overview
Roles and Responsibilities
Major Issue Management
Assignment Workbench
Service Level Agreements [SLAs]
Case Action Status
Notifications & Survey
Service Manager Homepage
Dashboards
Key KPIs and Metrics
Activate Communities plugins
Community Service Portal
Community
Analytics and Reporting Solutions for Communities
Enable knowledge harvesting
Gamification
20 Hrs Instructor-Led Training
Learn on your own timeline
Master Your Craft
Real-world & Project Based Learning
Lifetime LMS & Faculty Access
24/7 online expert support
Access to an online community forum
Customised course creation
This Technology Offers Excellent Career Opportunities Worldwide.
Salaries Offered for Certified Professionals is Very High and More Number of People Started Learning this Course.
It has a Great Learning Scope
Streamlined Work Process Helps You Execute all Complex Tasks Easily.
Fast track your career growth with ServiceNow Customer Service Management training Certification course.
Upon successful completion of ServiceNow customer service management training at HKR, you will learn the following things.
The ServiceNow customer service management course benefits for the following list of professionals.
There are no special requirements to take up this course. The one interested in enhancing their career and critical skills in ServiceNow CSM can attend the course.Basic knowledge of Servicenow system administration and IT technologies.
To start with the ServiceNow customer service management training course, you need to check with the best institute that delivers the knowledge. Before proceeding to join any training, take suggestions from the experts who had already learned the course. We at HKR, with a team of industry experts, are ready to fulfill your dream career to achieve a job in desired companies.
Once you complete the entire course and real-time projects and assignments, HKR delivers the course completion certification. This certification helps to get a job in any company very quickly.
Our trainers are highly qualified and certified with many years of industry experience and technology background in ServiceNow.
Certification differentiates you from the non-certified peers, and you can demand the best salary in the leading companies.
We, at HKR, provide complete guidance to reach your dream job. But your job will be based on your performance in the interview panel and the recruiter requirements.
HKR Provides Servicenow Training, Servicenow Developer Training, Servicenow scripting training, Servicenow Orchestration Training, Servicenow Integration Training, Servicenow Impletentation Training, etc along with Servicenow Customer Service Management Training.
We follow four formats for ServiceNow training for the flexibility of our students
Certification plays an important role in achieving your dream job. It demonstrates that you have acquired all essential skills to handle the critical tasks in real-world with little or no assistance from your subordinates. Organizations are preferring to hire candidates with certifications and are offering huge salary packages.
Servicenow Customer Service Management Certiifcation
We at HKR training help the learners in achieving appropriate certifications. Moreover, we also provide a course completion certificate for every course we offer. This certification shows that you are trained enough to handle real-time tasks and also sets you apart from the crowd. HKR certification is well recognized across all top MNCs and help you get into a job easily.
We at HKR not only provide you Servicenow CSM Training with theoretical knowledge but also make you practically knowledgeable by making you work with real-world projects and case studies. Every course we offer includes two real-time projects which provide you with real-time experience. The practical knowledge improves your domain expertise and helps you in clearing the certifications with ease.
I can refer to this institute for Servicenow Courses on all Modules. I have done ServiceNow CSM trai.....ning with best classes. Thank you! Read more
Hi, This is Yeshwanth. I am a recent graduate willing to start my career in Business Intelligence. So I started searching for a good Institute that provides Business Intelligence Training. I found HKR Trainings from my f.....riend's reference who already attended Power BI training. HKR Trainings is one of the best institutes to provide training for the Business Intelligence tools like Power BI, Qlik Sense, AlterYX, Looker, Tableau. So, I joined HKR Trainings to learn Power BI. The tutors in HKR have good experience with Power BI. They explained the concepts in a simple way. Every class is recorded. If we miss the class, we can review the class's recordings and clarify the doubts in the next class. They also offered us real-time projects that made us understand the concepts clearly. I got good assistance from the team. Thank you, HKR. Read more
Hi, This is Amani, Working as an Associate Software Developer. I wanted to have career advancements. So I thought about learning Mulesoft. When I started looking for a good training platform to learn Mulesoft, I heard ab.....out HKR Trainings, read the reviews about it, and decided to learn Mulesoft from HKR Trainings. I am pleased with the training they provided. It doesn't matter if you are a fresher or experienced, the trainers in HKR give you all the knowledge required on Mulesoft. They offered us a real-time project after completion of the course. So I have gained practical experience on Mulesoft. They also provided Job support and Mock interviews* along with the course, which helped me a lot. I have cracked my interview and joined as a Mulesoft Developer. Thank you, HKR Read more
Hello, This is Arun. I am a fresher with some marketing knowledge. I want to have a good career opportunity in a reputed company. So I thought of learning Salesforce. I enquired about a good Institute to learn Salesforce..... and heard about HKR Training. Then I joined HKR Trainings. The trainers in HKR have an excellent command of the concepts. They made the concept very simple. They assisted me throughout the course. I have learned about Salesforce practically working with the real-time project. The support team was always available to solve my issues anytime. I recommend joining HKR Trainings to learn Salesforce. Read more
Each and every class is recorded so if you missed any class you can review the recordings and clarify any doubts with the trainer in next class.
Yes, we don’t assure 100% placement assistance. We are tied up with some corporate companies so when they have a requirement we send your profiles to them.
Yes, we provide demo before starting any training in which you can clear all your doubts before starting training.
Our trainers are real time experts who are presently working on particular platform on which they are providing training.
You can call our customer care 24/7
Max of the students get satisfied with our training, if you are not then we provide a specialised training in return.
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