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Salesforce Field Service Lightning Course Overview
Field Service Lightning (FSL) is Salesforce's field service solution. It's a work management software that allows for real-time collaboration. Many firms dispatch field agents to perform everything from installations and repairs to professional services and regular maintenance. Salesforce Field Service Lightning assists you in easily creating and managing work orders for field service operations, as well as allowing you to see knowledge articles and track SLA compliance. You can integrate your work orders with accounts, contacts, cases, and other Salesforce objects to extract data.
HKR trainings delivers the best industry-oriented Salesforce Field Service Lightning training course that aids the aspirants to learn and implement Salesforce Field Service Lightning concepts and assists in clearing the certification exam. This course provides you in-depth knowledge of the content required for learning Salesforce Field Service Lightning which incorporates the concepts such as Field service lightning considerations & guidelines, work order management, shift management, managing service appointments, etc. Enroll today at HKR for accepting the new challenges to make the best outcome out of our Salesforce Field Service Lightning online training course.
Prerequisites
To apply for the Salesforce Field Service Lightning Training, you need to either:
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Salesforce Field Service Lightning course Content
This Salesforce Field Service Lightning training Course Content's objective is to provide trainees with a thorough understanding of the Salesforce Field Service Lightning software. Our Course Content includes all of Salesforce Field Service Lightning's modern concepts and keeps you up to date with the latest innovations. To improve your Salesforce Field Service Lightning skills, take a look at the following course modules.
- What is Field Service Management (FSM)?
- What is Salesforce Field Service?
- Key Personas in Salesforce Field Service
- Core Data Model and key objects
- What is the Dispatcher Console?
- How does Scheduling work?
- Scheduling Optimization
- Package Installation
- Page Layout Assignment
- Field Service Lightning Objects
- Field Service Lightning Limits and Limitations
- Guidelines for Field Service Lightning
- Create Work Order
- Create Maintenance Plans
- Create Multiple Maintenance Schedules
- Resource Availability in FSL
- Shift Schedule
- Create Flexible Work Shifts
- Create Shifts from a Pattern
- Guidelines for Shift Availability
- Create Appointments
- Schedule Appointments
- Unschedule Appointments
- Reschedule Appointments
- Fix Schedule Overlaps
- Group Nearby Appointments
- Fill Schedule Gaps
- Dispatch Appointments
- Manage Scheduling Policies
- Manage Work Rule
- Custom Gantt Filters
- Setting Up and Running Optimization Jobs
- Considerations for Setting Optimization Run Time
- Customizing the Dispatcher Console
- Dispatcher Console Appointment List
- Dispatcher Console Gantt
- Dispatcher Console Map
Salesforce Field Service Lightning training Projects
For every course we offer at HKR trainings comes with two real-time projects that will be implemented. During this section, you ca.....n gain practical experience on the subject which will be very helpful during the interviews and, in addition, you can easily obtain official certifications free of charge. Read more
Corporate Training
OUR LEARNERS
Salesforce Field Service Lightning training Objectives
The following skills are gained through the training. They are:
- Learn about the salesforce field service lightning components and their implementation.
- Explore the key functionalities and capabilities, data models of field service lightning.
- Utilizing the dispatcher code, understanding how field technicians manage the field service lightning mobile app.
Salesforce Field Service Lightning Certification Training is suitable for anyone who is willing to pass the certification exam. If you are the following:
- Aspirant looking forward to starting his career at Salesforce Field Service Lightning
- App developers
- System administrators
- Sales representatives
- IT managers
- Product managers
- Individuals looking to build a career in Salesforce
Our Salesforce Field Service Lightning course will prove to be truly beneficial to you.
The candidates who wish to learn or build their career can take up Salesforce Field Service Lightning training.However basic knowledge on the service cloud technology is an added advantage.
To commence your Salesforce Field Service Lightning training course, people therefore need to check with the perfect institute which really provides information. Before moving ahead with any training, accept advice from the professionals that have already experienced the course. We at HKR trainings, with a squad of industry experts, are ready to fulfil your future career in order to get a job in the company you want.
The Salesforce Field Service Lightning certification course plays an important role in fulfilling your dream job. HKR training stands out in order to show your potential and make you a master in this competitive field However, organisations are looking for certified masters in the field of technology and are paid with high salary packages.
The Salesforce Service Cloud Consultant certification is engineered for those with a team to deliver customer-oriented Service Cloud solutions. Applicants should really be able to effectively design and develop Service Cloud programs that support customer business objectives, are sustainable and extensible and start contributing to long-term business development.
- Exam Name: Salesforce Field Service Lightning Consultant
- Number and type of questions: 60 multiple-choice/multiple-select questions and 5 unscored questionsT
- ime allotted to complete the exam: 105 minutes (time allows for unscored questions)
- Passing score: 63%
- Registration fee: USD 200, plus applicable taxes as required per local law
The HKR training team helps the participants to carry out the recommended certifications for ease of use. In addition, we provide a certificate of completion of the course, which demonstrates your expertise in technology. In addition, our HKR certifications are well-recognized and well-recognized to place you in the top MNCs in hyderabad.
HKR Provides Salesforce Business Analyst Training, Salesforce Service Cloud Training, Salesforce Apex Training, Salesforce Wave Analytics Training, Salesforce Training etc along with Salesforce Field Service Lightning Training.
FAQ's
Each and every class is recorded so if you missed any class you can review the recordings and clarify any doubts with the trainer in next class.
Yes, we don’t assure 100% placement assistance. We are tied up with some corporate companies so when they have a requirement we send your profiles to them.
Yes, we provide demo before starting any training in which you can clear all your doubts before starting training.
Our trainers are real time experts who are presently working on particular platform on which they are providing training.
You can call our customer care 24/7
Max of the students get satisfied with our training, if you are not then we provide a specialized training in return.
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