Salesforce Certification Training

Salesforce Certification Training

Course Duration : 30 Hours
Certification : Yes
Assignments : Yes
Interview Questions : Yes
Resume Preparation : Yes

Do you need to uplevel your salesforce skills? HKR Trainings provide real-time salesforce training by the team of experts in salesforce. Salesforce plays an important role in improving the connection among the customers, channel partners and internal employees of a company. HKR Trainings covers all products and roles of the Salesforce. Get the skills, knowledge, and guidance of the salesforce. You will learn to maintain real-time projects.

Upcoming Batch for Instructor-led Salesforce Certification Training

Set your convenient time for this training; choose from different modes of training Call/Email Now!

Training Content


In-depth of salesforce overview. Covers the salesforce admin and developer
Discussion on salesforce APEX and lightning
Advanced salesforce training


Who Should Attend

• App builders • Developers • Administrators • IT managers • Product manager


Prerequisites For Salesforce Certification Training


Curriculum for Salesforce Certification Training

Service and Deployment models in this Cloud The Market situation The Cloud Ownership Introduction to the SF1 and Platform
The Declarative & Programmatic Options in
The Meta-data Driven Architecture
The Multi-tenant
The Business and IT benefits
Use of SF1
The Building blocks of platform and Introduction to the student master app

Adding company logo Advantages of System overview
Salesforce Key Building Blocks
Editions and Different Environments Available
MVC Pattern
Student App
Student App Master Basic Data Model
Student Master and Marks/Grades
Student Master Basic Security Model
Student Master Reports
Student Master Application Scope

Customize standard objects Field and Data Types
Custom Field Prosperities
Field Dependencies
Types of the Relationship Fields
Search Layouts

Security Model Mind Map System Level or Org Level Security
User Administration and Troubleshooting
Permission Sets
Profile and Permissions Sets
Password Policy
IP Address security
Login hours
Session settings
Page layout assignment
Tab setting
Field level security

Security Model Mind Map Record Level and Object Level
Organization-wide defaults
Organization-wide defaults – Student App
Role and Role Hierarchy
Criteria Based Sharing
Different ways to gain Record Level Access
Public Group
Public group Vs Queue

Business Logic Mind Map Dissimilar Options to Implement Business Logic
Validation Rules
Rollup Summary Fields
Record Types and Page Layouts

Business Process Automation Business Requirements – Workflow Rules
Workflow - Actions (Time When Action Takes Place)
Workflow – Actions
Workflow – Considerations
Approvals – Introduction
Approvals - How to Create A Process
Approvals - Actions
Approvals - How and What Can Approvers Do

Sales Cloud Sales Process
Sales Productivity characterise
Lead Management
Lead auto response
Lead assignment
Web to lead
Accounts and Contacts Management
Campaign Management
Price Book, Products, Price Book Entries

Service Cloud Case Management
Typical Service and Support Process
Automation - Web2Case and Auto-Response
Automation - Email2Case
Automation - Assignment Rules
Automation - Escalation Rules
Email Templates in Case Management
Case Resolution – Solutions
Case Resolution Using Knowledge
Communities Basics
Communities Setup and Administration
Communities – Ideas and Answers

Data Handling and Processing Overview Exporting data and the Regular Backup
External ID and the Unique Fields
Install Apex Data loader
Utilize the Import Wizard and Data Loader and compare the characteristics, Update, Upsert operations, Delete and Hard Delete records
Transfer record ownership

Execute a report with and without modifications Create a tabular report, summary and matrix report
Report and Security
Report Builder and Standard Reports Available
Add a chart and few other characteristics like highlighting
Generate a custom report type and store in a folder
User filters in reports
Create a dashboard
Bucket field
Tabular Report significance
Summary report significance
Matrix report significance
Joined report significance
Dynamic dashboard

Security and customizable settings Navigation menu
Compact layouts and Mobile cards
Basic admin activities on Salesforce A
Outlook and SF synch up

Creating and tracking tasks and events Folders and Document templates

Files, Follow records, people Groups Topics and Files
Global action types-Create
Log a call, Custom VF page
Custom canvas, Publisher layout
Global an Object specific actions

Salesforce1 SalesforceA
Salesforce1 VsSalesforceA

Outbound Change Sets Inbound Change Sets
Deployment Settings

Milestones Sandboxes
Change Sets

Lightning Components Lightning Component Capabilities
Lightning Components vs. Visualforce

Creating Custom Buttons Creating Custom Links
Creating Records with Actions
Global Action
Object Specific Action

AppExchange Overview Finding and Selecting an App
Installing an App
Finding a Developer
Finding a Consultant

Modes of Training

Self Paced
Self Paced
Get previous live recorded training videos access and learn.
Fast Track
Fast Track
Start and Complete training in fast mode and implement.
Get training only on weekends as per your convenient.
Instructor LED Live Training.
Instructor LED Live Training
Get live training with real time expert.
Corporate Training
Corporate Training
Get training for your employees for new skills.
One-One Training
One-One Training
Don’t like to get training in a batch get specialised 1-1 training.

Trainings Features

Instructor LED Sessions
Instructor LED Sessions
Get Live Instructor LED interactive Sessions.
Total training will be followed by practical assignments for practical understanding.
Lifetime access
Lifetime access
We give a life time access to the recorded videos of your training.
After Completion of training you will receive a course completion certificate from HKR Trainings.
Convenient Timing
Convenient Timing
3Select convenient timing to get trained.
Real time Examples
Real time Examples
While training in progress get real time scenarios with examples for clear understanding.


Each and every class is recorded so if you missed any class you can review the recordings and clarify any doubts with the trainer in next class.

Yes, we don’t assure 100% placement assistance. We are tied up with some corporate companies so when they have a requirement we send your profiles to them.

Yes, we provide demo before starting any training in which you can clear all your doubts before starting training.

Our trainers are real time experts who are presently working on particular platform on which they are providing training.

You can call our customer care 24/7

Max of the students get satisfied with our training, if you are not then we provide a specialised training in return.


Clients Reviews

Certification Process

After Completion of training you will receive a course completion certificate from HKR Trainings which adds a value to your carrier and this is the entry to build a carrier with this certificate.