HKR trainings Service Desk Manager training is for current and aspiring service desk managers and supervisors who want to improve their leadership and team management skills. This course will teach you how to become a professional Service Desk Manager by covering a wide range of topics. The students will gain the necessary manag.....ement skills to lead and grow a long-term service desk team. This course also includes service management best practices, which equips students with critical process and instrument expertise for achieving efficient, effective, and cost-effective service desk processes. It focuses on the support procedures, technologies, and tools used by service desks. It goes through important topics such as service level agreements, the benefits and drawbacks of metrics, and the deployment of service management methods..Join HKR trainings to receive industry-specific Service desk Manager online training courses from certified mentors. Read more
The demand for skilled workers in this field continues to rise every year.In any..... IT Service Management, the Service Desk Manager is critical. Read more
They are in charge of monitoring the day-to-day operations of the service desk i.....n order to ensure the safety of business teams and users. Read more
In every IT Service Management (ITSM) organization, the Service Desk Manager (SDM) plays a crucial role. They're in charge of monitoring service-desk operations on a day-to-day basis to guarantee that users and business teams get the help they need. The service desk manager wears many hats: part general management, part service operations, and part special initiatives. In addition to overseeing a potentially large team of support agents, the service desk manager keeps an eye on operations to ensure that issues are resolved as quickly as possible, as well as acting as the service desk's point of contact for key business projects.
HKR trainings Industry specialists create Service desk Manager training based on the most recent innovations and demands in the IT industry. This training is designed to give Service Desk Managers and Supervisors a comprehensive grasp of the Service Desk and Support Environment. One will explore on how to identifying Strategic Needs, key Essential Management Skills,Developing a Strategic Role,Promoting Service Desk Quality Assurance Activities Integrating the Service Desk,Effective Tool and Technology Management,Recruitment, retention, and development of employees,Learning and Development,Management & Leadership,ect in depth.You'll also have the opportunity to work on industry-based real-time projects in a variety of verticals. Sign up in our Service desk Manager certification training to be a certified professional in the industry.
The Service desk Manager training course curriculum is structured to streamline the learning process by a team of experts. You can find the complete course details in below-mentioned modules:
At HKR trainings, we provide practice tests at the end of the course , community question and answers, also Service desk Manager interview question and answers and Sample Resumes to crack the interview.
30 Hrs Instructor-Led Training
Learn on your own timeline
Master Your Craft
Real-world & Project Based Learning
Lifetime LMS & Faculty Access
24/7 online expert support
Access to an online community forum
Customised course creation
This Technology Offers Excellent Career Opportunities Worldwide.
Salaries Offered for Certified Professionals is Very High and More Number of People Started Learning this Course.
It has a Great Learning Scope
Streamlined Work Process Helps You Execute all Complex Tasks Easily.
Fast track your career growth with Service Desk Manager Training Certification course.
Upon successful completion of Service desk Manager training at HKR trainings, you will learn the following things.
The Service desk Manager course benefits the following list of professionals.
To start with the Service desk Manager course, you need to check with the best institute that delivers the knowledge. Before proceeding to join any training, take suggestions from the experts who had already learned the course. We at HKR trainings, with a team of industry experts, are ready to fulfill your dream career to achieve a job in desired companies.
Once you complete the entire course along with real-time projects and assignments, HKR trainings delivers the course completion certification. This certification helps to get a job in any company very quickly.
Our trainers are highly qualified and certified with many years of industry experience and technology background in Service desk Manager.
Certification differentiates you from the non-certified peers, and you can demand the best salary in the leading companies
We, at HKR trainings, provide complete guidance to reach your dream job. But your job will be based on your performance in the interview panel and the recruiter requirements.
We follow four formats for Service Desk Manager training for the flexibility of our students
Certifications play a vital role in showcasing your tech skills and also help to achieve your dream career. Moreover, it shows your talent to connect with real-time projects. Many companies are preferring the candidates with certifications and also provide substantial salary packages.
We at HKR trainings, help the candidates to achieve certifications through our industry-oriented training. Once, you're done with complete training along with real-time projects, and we provide the course completion certificate. It illustrates that you are proficient in the technology to handle real-time projects. HKR trainings certification is well recognized across all top MNCs and helps you get into a job quickly.
Our Service desk Manager Training course strives to provide the best instruction that combines basic knowledge of core basic ideas with a hands-on approach. Exposure to existing industry use-cases and circumstances will assist learners in scaling, enhancing their abilities and performing real-time projects using best practices.
Hi everyone, myself Suhana just completed the Service desk Manager training from the expert trainers..... at HKR trainings.The trainer had a decent knowledge in the subject and cleared all the doubts hassle free. I Really enjoyed the way the trainer taught the lessons. Everything is perfect and I would recommend it for my friends as well. Read more
Good day, everyone! I strongly urge you to attend HKR trainings if you want to develop your career b.....ecause the professors are both experienced and knowledgeable. They used real-life examples to convey the concepts. Thank you for sharing with us the vital information on the Service Desk Manager. Read more
Excellent opportunity to advance your career in the Service desk Manager field. All of the course mo.....dules are thoroughly explained. The course includes real-world projects, practice paper assessments, and mock tests to assess the abilities taught. I would definitely recommend this institute to my friends as well. Read more
Hi, This is Aniya, Working as HR for one of the companies in Hyderabad. I want to have a career change to Workday HCM. One of my friends referred me HKR Trainings to learn Workday. I joined HKR Trainings. They offered fo.....ur formats for Workday training as per the flexibility of the individual. I opted for Self paced E-Learning. I got E-Learning videos of Workday with Lifetime access. The videos were engaging. The concepts were made simple and clear. They even provided me with some real-time scenarios to practice. The support team cleared all my doubts. Now I have a clear idea about Workday. It helped me a lot to crack my Workday Interview! Thank you, HKR Trainings. Read more
Hello, This is Arun. I am a fresher with some marketing knowledge. I want to have a good career opportunity in a reputed company. So I thought of learning Salesforce. I enquired about a good Institute to learn Salesforce..... and heard about HKR Training. Then I joined HKR Trainings. The trainers in HKR have an excellent command of the concepts. They made the concept very simple. They assisted me throughout the course. I have learned about Salesforce practically working with the real-time project. The support team was always available to solve my issues anytime. I recommend joining HKR Trainings to learn Salesforce. Read more
Hi, This is Yeshwanth. I am a recent graduate willing to start my career in Business Intelligence. So I started searching for a good Institute that provides Business Intelligence Training. I found HKR Trainings from my f.....riend's reference who already attended Power BI training. HKR Trainings is one of the best institutes to provide training for the Business Intelligence tools like Power BI, Qlik Sense, AlterYX, Looker, Tableau. So, I joined HKR Trainings to learn Power BI. The tutors in HKR have good experience with Power BI. They explained the concepts in a simple way. Every class is recorded. If we miss the class, we can review the class's recordings and clarify the doubts in the next class. They also offered us real-time projects that made us understand the concepts clearly. I got good assistance from the team. Thank you, HKR. Read more
Each and every class is recorded so if you missed any class you can review the recordings and clarify any doubts with the trainer in next class.
Yes, we don’t assure 100% placement assistance. We are tied up with some corporate companies so when they have a requirement we send your profiles to them.
Yes, we provide demo before starting any training in which you can clear all your doubts before starting training.
Our trainers are real time experts who are presently working on particular platform on which they are providing training.
You can call our customer care 24/7
Max of the students get satisfied with our training, if you are not then we provide a specialized training in return.