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Oracle CRM Training

5 ( 923 Learners)

Get Your Dream Job With Our Oracle CRM Training

30+ Hrs

Hands On Training

Lifetime Access

Updated Content


Learning Paths

Industry Expert



Advanced Interactive

Oracle CRM Course Overview

Oracle's integrated CRM solutions provide enterprises with the broadest and most comprehensive insights to help them improve sales, marketing, loyalty, and service efficiency. They also provide clients with a smooth cross-channel experience when used in conjunction with Oracle's Commerce products. Oracle CRM On Demand helps businesses of all sizes and types to obtain smarter, more productive, and more cost-effective products.

The Oracle CRM Training at HKR trainings helps you to become familiar with the core concepts of the CRM Software and how to put them into practice under the guidance of a professional. During the training you will learn on how to administer Simple Products, Attributes and Classes, Catalogs and Categories, Component - Type Customizable Products, Constraints, Eligibility and Compatibility, Promotions, Recommendations, and Multiple Product UIs, etc.. You'll also have the opportunity to work on industry-based real-time projects in a variety of verticals.Become a certified Oracle CRM professional by enrolling in our Oracle CRM certification training from the expert mentors in the industry..


To apply for the Oracle CRM Training, you need to either:

  • Basic computer literacy.
  • Good communication skills.
  • Good Mathematics and Statistical skills.
  • Analytics skills.
  • Basic programming skills.
  • Basic education qualifications (12th, Graduation, Post Graduation, Diploma, etc.)

Oracle CRM Course Content

The Oracle CRM training course curriculum is structured to streamline the learning process by a team of experts. You can find the complete course details in below-mentioned modules:

  • Exploring, creating and entering detail for simple products
  • Versioning and releasing a product record

  • Describing attributes, Creating a class hierarchy
  • Creating attributes and domains, and assigning them to a hierarchy
  • Assigning products to the class hierarchy
  • Generating smart part numbers

  • Creating a new price list and price list line items
  • Creating volume discounts

  • Describing a product catalog
  • Creating catalogs and categories
  • Adding products to categories
  • Understanding product catalog visibility

  • Define relationships so as to create a component-type customizable product 
  • Using a Workspace Project to manage, test, and release products, attributes, and classes
  • Track changes using Time Slice reports 

  • Describing component-based customizable product pricing strategies
  • Using the Pricing Designer to view and price a component-based customizable product

  • Creating constraints to enforce business logic during product configuration
  • Describing commonly-used rule types, and administering Eligibility and Compatibility

  • Defining Eligibility and Compatibility matrices
  • Administering Eligibility and Compatibility rules

  • Listing types of product promotions,Administering product bundles, coupons, and special configuration promotions
  • Administering eligibility and compatibility for product promotions
  • Using product promotions with quotes and orders

  • Describing product and promotion recommendation functionality
  • Creating product and promotion recommendations
  • Defining messages using Unified Messaging administrative views

  • Creating multiple product user interfaces (UIs) for a customizable product
  • Using user interface properties for additional functionality
  • Describing the logic governing product UI selection

  • Describing the Application Deployment Manager (ADM) architecture
  • Exporting product-related data from a Siebel application
  • Packaging product data for deployment using ADM

  • Listing business requirements
  • Modeling challenges in Communications, Media, and Energy (CME)
  • Representing CME products in the Siebel application
  • Differentiating between predictive, interactive, and reactive product selection rules

  • Summarize all the points discussed.

Oracle CRM Projects

Our Oracle CRM Training course strives to provide the best instruction that combines basic knowledge of core basic ideas with a ha.....nds-on approach. Exposure to existing industry use-cases and circumstances will assist learners in scaling, enhancing their abilities and performing real-time projects using best practices. Read more

Oracle CRM Training Options


  • Interactive sessions
  • Learn by doing
  • Instant doubt resolution
  • Expert's Guidance
  • Industry-ready skills
Batch Start Date Time
Weekday 19-Jun - 19-Jul 09:30 AM IST
Weekend 23-Jun - 23-Jul 11:30 AM IST
Weekday 27-Jun - 27-Jul 01:30 PM IST


Pay installments with no cost EMI


  • Exclusive training
  • Flexible timing
  • Personalized curriculum
  • Hands-on sessions
  • Simplified Learning

Exclusive learning from industry experts


Pay installments with no cost EMI


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  • Learn in no hurry
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  • Unlimited access
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Employee and Team Training Solutions

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Our Learners

Harshad Gaikwad

Harshad Gaikwad

Practice Head

I had an insightful experience with HKR Trainings while participating in the ServiceNow ITOM (IT Operations Management) Training online. Engaging in instructor-led sessions, the trainer offered detailed insights into various ServiceNow ITOM modules and practices. Throughout the course, the support team was consistently available, and the trainer adeptly clarified all my inquiries, ensuring a comprehensive understanding of ServiceNow ITOM concepts.
Balaji Gnanasekar

Balaji Gnanasekar

IT Analyst

I had a comprehensive learning journey with HKR Trainings while undertaking the PostgreSQL Training online. Engaging in instructor-led sessions, the trainer delved deep into various PostgreSQL functionalities and best practices. Throughout the training, the support team remained attentive, and the trainer skillfully addressed all my questions, facilitating a solid grasp of PostgreSQL concepts.
Amit Singh

Amit Singh

Technical Lead - Service Now

I had a rewarding experience with HKR Trainings while delving into the ServiceNow ITOM (IT Operations Management) Training online. Engaging in instructor-led sessions, the trainer provided comprehensive insights into various ServiceNow ITOM modules and best practices. Throughout the course, the support team was consistently available, and the trainer adeptly addressed all my queries, ensuring a robust understanding of ServiceNow ITOM concepts.

Oracle CRM Online Training Objectives

Upon successful completion of Oracle CRM training at HKR trainings, you will learn the following things.

  • Learn how to use a store's shopping cart and ordering system, as well as other important features.
  • Recognize the benefits of Oracle's sales applications.
  • Create more opportunities by converting leads.
  • Make opportunities and turn them into quotations.
  • Define the campaign Flows, timetables, and target audiences
  • Set up in Territory Manager under geographic territories and named territories.
  • Explain the Sales Process in Basics.
  • Create common elements like Notes, Tasks, and Calendars.
  • Describe the process from lead to order.
  • Using the Oracle Trading Community Architecture paradigm, create customers and contacts.
  • Employees and Users can be created. Assign roles and responsibilities to users after importing resources.
  • Understand the steps involved in setting up sales products.
  • Describe the points of integration between Oracle Sales and Oracle Marketing.
  • Understand how to format a global address

This Oracle CRM training coaching course is open to anybody interested in pursuing a career in Oracle CRM. However, the following list of professionals will benefit from this course training. They are:

  • Java developers,
  • Technical Consultants,
  • Application developer,
  • Support engineer,
  • Technical administrator
  • Anyone who wants to learn Oracle CRM can join this Oracle CRM training

  • To learn Oracle CRM, you don't need to meet any specific requirements Attendees should be comfortable with web-based apps and have a basic understanding of Microsoft Windows navigation and file management.

To start with the Oracle CRM course, you need to check with the best institute that delivers the knowledge. Before proceeding to join any training, take suggestions from the experts who had already learned the course. We at HKR trainings, with a team of industry experts, are ready to fulfill your dream career to achieve a job in desired companies.

Once you complete the entire course along with real-time projects and assignments, HKR trainings delivers the course completion certification. This certification helps to get a job in any company very quickly.

Our trainers are highly qualified and certified with many years of industry experience and technology background in Oracle CRM.

Certification differentiates you from the non-certified peers, and you can demand the best salary in the leading companies.

We, at HKR trainings, provide complete guidance to reach your dream job. But your job will be based on your performance in the interview panel and the recruiter requirements.


Each and every class is recorded so if you missed any class you can review the recordings and clarify any doubts with the trainer in next class.

Yes, we don’t assure 100% placement assistance. We are tied up with some corporate companies so when they have a requirement we send your profiles to them.

Yes, we provide demo before starting any training in which you can clear all your doubts before starting training.

Our trainers are real-time experts who are presently working on a particular platform on which they are providing training.

You can call our customer care 24/7

Max of the students gets satisfied with our training if you are not then we provide specialised training in return.

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