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SAP C4C Training

5 ( 1632 Learners)

Elevate customer experiences by mastering C4C skills with our SAP C4C Training.

30+ Hrs

Hands On Training

Lifetime Access

Updated Content


Learning Paths

Industry Expert



Advanced Interactive

SAP C4C Training Overview

  • Get classes for SAP C4C online from beginner to expert level.
  • SAP C4C stands for Cloud for Customers, which supports customer-focused business areas.
  • HKR Trainings trained over 3K+ students and professionals on multiple tools and technologies.
  • Our SAP C4C trainers are highly qualified and certified individuals with industry experience.
  • We provide free access to our C4C study resources, Training videos, tutorials, blogs, and interview questions and answers 24/7.
  • Get hands-on Training on C4C through experts, which includes assignments, real-time projects, and practice exercises.
  • We assist in preparing an updated resume/CV and SAP C4C Certification exam preparation.
  • We help corporate employees with our customized training options and updated curriculum.
  • We provide flexible Training options, affordable course fees, and easy payment methods with installment facilities.
  • Obtain a valid course completion certificate in SAP C4C after attending our Course.
  • Enroll today in our SAP C4C Online Training and become an industry-ready professional.


To apply for the SAP C4C Training, you need to either:

To attend SAP C4C Training, you must have basic skills in SAP systems and CRM concepts, cloud computing, and web applications.

SAP C4C Online Course Content

A team of experts designed the SAP C4C Course content with the aim of providing career-oriented skills in this application. You will gain expertise in end-to-end enterprise activities, lead management, and data integrations by learning these topics. Please go through the topics below:

  • Introduction to SAP C4C-Cloud to Customers
  • Key Features and System Architecture of C4C
  • Understand C4C IDE Setup
  • Functional Capabilities in SAP Cloud for Customer
  • Navigating the SAP C4C User Interface
  • Overview of Sales and Service Modules
  • Understand Analytics and Marketing Modules
  • Data Management and Integration Strategies
  • SAP C4C-Customization and Configuration
  • Initiating First Application Development
  • Implementing and Embracing SAP C4C within Enterprises
  • SAP C4C roadmap for future improvements

  • Using SAP Hybris C4C in Real-time projects
  • Configuring Notifications and Workflow Automation
  • Handling Users and Defining Business Roles
  • Preparing System to Go-Live
  • Customizing and Extending Solution Potential
  • Application of Territory Management Strategies
  • Conducting Solution Walkthroughs and Test Planning
  • Managing Product and Price Lists
  • Structuring Organizational Units
  • Executing Data Migration and Integration Tasks
  • Utilizing Analytics Framework for Insights

  • Integrating with Microsoft Outlook & Field Service Management
  • Explore Integration Scenarios with ECC & CRM
  • Understand the Advantages of Social Media Integration

  • Understand the Importance of the Model
  • Building Blocks and Functions of the Model

  • Defining Divisions and Distribution Channels
  • Building Employee Profiles
  • Setting up Employee Assignments within the Organizational Structure

  • Lead Capture and Qualification
  • Assignment and Tracking of Leads
  • Managing Opportunities and Sales Processes
  • Product and Price List Management
  • Producing Sales Quotes and Managing Accounts/Contacts
  • Catalog Management and Forecasting
  • Develop and Customize Sales Reports

  • Customize User Interface
  • Field Visibility Management
  • Field Hiding and Adding New Fields
  • Implementing Mashups

  • Setting up Workflow Rules
  • Performing Data Migration Tasks
  • Exploring Retail Configurations for SAP C4C

  • Providing 360-degree View of Accounts
  • Real-time Pricing Integration
  • Managing Opportunities and Quotes with ERP
  • Ticket Follow-Up Document Creation within SAP ERP

  • Service Request and Ticket Administration
  • Administration of Service Agreements and Guarantee
  • Handling Service Orders
  • Management of Installed Assets
  • Confirmation of Services and Invoicing
  • Management of Knowledge Base and Articles
  • Analysis and Reporting for Service
  • FSM-Field Service Operations Management

  • Lead Generation and Opportunity Tracking
  • Managing Accounts and Contacts
  • Product Catalog and Pricing Management
  • Handling Sales Quotes and Orders
  • Sales Forecasting and Performance Analysis
  • Territory Management and Pipeline Tracking
  • Administration of Sales Contracts
  • Enhancing Sales Collaboration and Communication

  • KPI Management and Dashboards
  • Report Configuration and Data Source Administration
  • Data Interpretation and Visual Representation
  • Utilizing Predictive Analytics and ML
  • Integration Capabilities with SAP Analytics Cloud
  • Empowering Self-Service Analytics and Reporting
  • Mobile-Optimized Analytics and Reporting

  • Planning and Execution of Marketing Campaigns
  • Managing Marketing Leads
  • Allocation and Utilization of Marketing Resources
  • Implementing Email and Social Media Marketing Strategies
  • Segmentation and Targeting of Leads
  • Lead Scoring and Qualification Processes
  • Analysis and Reporting for Marketing Initiatives

SAP C4C Course Projects

Project - 1 C4C Sales Optimization

Description: In this project, you will implement SAP C4C to streamline the various sales processes, enhance team collaboration, an.....d lead management. Further, it will help optimize sales by providing customer satisfaction and revenue growth. Read more

Project - 2 C4C Service Excellence Initiative

Description: In this project, you will learn to deploy SAP C4C to automate service ticket management, streamline service activitie.....s, and facilitate real-world customer support interactions. It will lead to enhanced service efficiency and customer loyalty. Read more

SAP C4C Training Options


  • Interactive sessions
  • Learn by doing
  • Instant doubt resolution
  • Expert's Guidance
  • Industry-ready skills
Batch Start Date Time
Weekday 23-May - 22-Jun 09:30 AM IST
Weekday 27-May - 26-Jun 11:30 AM IST
Fast Track 31-May - 20-Jun 01:30 PM IST


Pay installments with no cost EMI


  • Exclusive training
  • Flexible timing
  • Personalized curriculum
  • Hands-on sessions
  • Simplified Learning

Exclusive learning from industry experts


Pay installments with no cost EMI


  • Skill up easily
  • Learn in no hurry
  • Less expensive
  • Unlimited access
  • Convenient

Hone your skills from anywhere at anytime


Pay installments with no cost EMI

Corporate Training

Employee and Team Training Solutions

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Harshad Gaikwad

Harshad Gaikwad

Practice Head

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Balaji Gnanasekar

IT Analyst

I had a comprehensive learning journey with HKR Trainings while undertaking the PostgreSQL Training online. Engaging in instructor-led sessions, the trainer delved deep into various PostgreSQL functionalities and best practices. Throughout the training, the support team remained attentive, and the trainer skillfully addressed all my questions, facilitating a solid grasp of PostgreSQL concepts.
Amit Singh

Amit Singh

Technical Lead - Service Now

I had a rewarding experience with HKR Trainings while delving into the ServiceNow ITOM (IT Operations Management) Training online. Engaging in instructor-led sessions, the trainer provided comprehensive insights into various ServiceNow ITOM modules and best practices. Throughout the course, the support team was consistently available, and the trainer adeptly addressed all my queries, ensuring a robust understanding of ServiceNow ITOM concepts.

SAP C4C Online Training Objectives

Our SAP C4C Training offers detailed learning of SAP Cloud for customers' applications. It includes hands-on learning with real-time scenarios and a practical approach to C4C applications.

  • SAP Consultants
  • Business Process Analysts
  • System Admins
  • Project Managers
  • SAP Technical Consultants
  • Freshers who are looking to build a career with SAP C4C

  • Overview of C4C and its architecture.
  • Understand CRM concepts.
  • Implementation of C4C project.
  • Configuring C4C.
  • Understand C4C's sales and service processes.
  • Learn C4C's Marketing processes.
  • Configure and integrate various C4C products.
  • Workflow management.
  • Business Analytics, reports, and dashboards.
  • Hands-on C4C skills.

  • Get real-time learning experience in SAP C4C.
  • Prepare for the SAP C4C Certification exam and clear it with in-depth Training skills.
  • Explore multiple C4C jobs across the industry.
  • Support and guidance in preparing updated resumes and cracking interviews like a pro.

  • SAP C4C Consultant/Developer
  • SAP C4C Functional Consultant
  • SAP CRM Consultant
  • SAP C4C Technical Consultant
  • SAP Sales and Distribution Consultant
  • SAP C4C Project Manager
  • SAP Service Management Consultant

SAP C4C Training FAQ's

SAP C4C refers to Cloud for Customers, a cloud-based CRM platform that supports all customer-focused business areas. 

You will receive a recorded video of the SAP C4C classes you missed during this Course. It will help you revise your topics effectively and prepare for the next day's session.

You can talk to our customer support team to get additional details required on this SAP C4C page.

We provide a free demo session of the SAP C4C aspirants before they enroll in this Course. It helps them know the course details, trainer's overview and experience, and other aspects.

  • Many learners and professionals were satisfied with our Training and got good career opportunities.
  • Our Training covers hands-on skills and real-time scenarios with expert trainer's support.
  • Our trainers and team support our learners throughout their Training and help them reach their dream careers.
  • So, there will be no chance of getting dissatisfied with our SAP C4C Online Training.

  • For 1:1 SAP C4C learning, it costs Rs. 49,000/-.
  • For a self-paced SAP C4C learning, it costs Rs. 9,000/-
  • Contact the support team for a live online batch of SAP C4C.

In India, the SAP C4C Consultant salary stands around Rs. 13LPA on average, and in the USA, their salary begins at USD 88K annually. 

The hourly pay rate of an SAP C4C Consultant stands around USD 71/hr.

There are multiple career offers for SAP C4C skilled individuals. Many top companies hire these experts with suitable skills as they increasingly adopt this technology. So, learning C4C can bring you a good career.

It is a popular cloud-based application from SAP that has extended CRM capabilities. Also, it helps integrate with other third-party apps. 

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