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ITIL Intermediate CSI Training

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ITIL Intermediate CSI Course Overview

The Continual Service Improvement (CSI) unit is one of the ITIL® Service Lifecycle Workflow certifications. This control system f.....ocuses on the principles and techniques of the Continual Service Improvement phase of the ITIL Lifecycle, but does not cover specific processes in detail. HKR delivers the best industry-oriented ITIL Intermediate CSI training course that is in line to clear the certification exams. The ITIL Intermediate CSI course offers a consistent management-level summary of continuous service improvement and all its activities related. This training will demonstrate ones opportunity to utilize the principles, methods, techniques and best practises of metrology-driven continuous improvement within the ITIL service lifecycle. During the training period, you can get full support and real-time project assistance from experienced professionals. Enroll today at HKR for accepting the new challenges to make the best out of our ITIL Intermediate CSI online training. Read more

Who Should Attend

  • Project Managers
  • Product Managers
  • Team leaders
  • IT Professionals
  • Business Analysts
  • Aspiring project managers

Prerequisites

To apply for the ITIL Intermediate CSI Training, you need to either:

  • Basic understanding of project management terms like project scope, budget, schedule, stakeholder, risk management
  • Basic understanding on business analysis techniques like requirement gathering, process mapping and data analysis
  • Good communication skills, active listening skills and collaboration skills.

ITIL Intermediate CSI Training Objectives

Once you complete the entire course and real-time projects and assignments, HKR delivers the course completion certification. This certification helps to get a job in any company very quickly. 

Our trainers are highly qualified and certified with many years of industry experience and technology background in varied courses.

Certification differentiates you from the non-certified peers, and you can demand the best salary in the leading companies.

ITIL Intermediate CSI Course Content

The ITIL Intermediate CSI course curriculum is structured to streamline the learning process by a team of experts. You can find the complete course details in below-mentioned modules:

  • Exploring the ITIL Intermediate CSI fundamentals
  • Learn to adopt and implement CSI in businesses.
  • What is CSI in the ITIL Service Lifecycle
  • CSI Approach ,key interfaces,inputs and outputs

  • Learn about the principles, techniques and relationships, and their application to ensure continual service improvement.
  • How the success of CSI depends on understanding change in the organization and having clear accountability
  • How service level management and knowledge management influence and support CSI
  • How the complete Deming Cycle works, and how it can be applied to a real world example
  • How CSI can make effective use of the various aspects of service measurement
  • Explore the use of  frameworks and models.

  • Understand about the seven-step improvement process is, how each step can be applied and the benefits produced
  • How CSI integrates with the other stages in the ITIL service lifecycle
  • How other processes play key roles in the seven-step improvement process

  • Learn about the CSi methods and techniques.
  • Explore the ways for improvement.
  • Using the performance metric such as service measurement, metrics, service reporting, including balanced scorecard and SWOT, to support CSI
  • How to create a return on investment, establish a business case and measure the benefits achieved
  • Learn how various techniques within availability management, capacity management, IT service continuity management and problem management can be used by CSI

  • The role of the CSI manager, and the roles of service owner, process owner, process manager and process practitioner in the context of CSI and how they can be positioned within an organization
  • How to design, implement and populate a RACI (responsible, accountable, consulted, informed) diagram as well as how to use it to support CSI
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ITIL Intermediate CSI Training Options

Live Online Training

  • Interactive sessions
  • Learn by doing
  • Instant doubt resolution
  • Expert's guidance
  • Industry-ready skills

Batch

Start Date

Time

Fast Track

6-Oct - 26-Oct

09:30 AM IST

Weekday

10-Oct - 9-Nov

11:30 AM IST

Weekend

14-Oct - 13-Nov

01:30 PM IST

Ends in h : m : s

Pay installments with no cost EMI

1:1 Live Online Training

  • Exclusive training
  • Flexible timing
  • Personalized curriculum
  • Hands-on sessions
  • Simplified Learning
Exclusive learning from industry experts

Self-Paced E-Learning

  • Skillup easily
  • Learn in no hurry
  • Less expensive
  • Unlimited access
  • Convenient
Hone your skills from anywhere at anytime
our instructor

Corporate Training

Training for Employees

HKR will help you learn anytime, anywhere with easily accessible online training. Experience immersive learning and equip your teams with the skills of tomorrow.

We deliver the right skills to the aspirant from day one that meets today's business requirements. It also helps to increase the productivity of the employee. So, joining HKR Trainings means becoming extremely productive to achieve goals in real-time.

Go to Corporate Training

Hire Train Deploy

We at HKR Trainings provide the best IT Training skills on different technologies to the aspirants that meet the existing industry standards. Our training courses are up to date and make the aspirants job-ready with real-time working knowledge.

We deliver the right skills to the aspirant from day one that meets today's business requirements. It also helps to increase the productivity of the employee. So, joining HKR Trainings means becoming extremely productive to achieve goals in real-time.

Go to Hire Train Deploy

Frequently Asked Questions

Corporate training is a way of upskilling the employees with new technologies and skills that helps the employees to perform well on the job and improve the project's productivity through which the organization can benefit.

Corporate training can help the employees to be updated with the new technologies. Attending Corporate training will also help the employees to learn new skills that make them work effectively. It also increases team functionality, improves employee engagement and productivity in the project, etc.

We provide corporate training on all the courses. We even provide customized curriculum for corporate training as per the organization's requirements.

Following are some of the benefits of Corporate training:
  • It improves the skills of the employees
  • It helps the employees to work effectively and grow within the organization
  • It also increases the organization's brand
  • It also offers direct & indirect financial benefits through tax savings, etc

Our Corporate trainers possess good research, adaptive, and communication skills. They also have a passion for continuous learning. So they can offer you the best Corporate training.

In its Corporate training, HKR Trainings offers the flexibility to customize the curriculum for the Corporate training as per your organizational needs, ensuring that the training is interactive and engaging. Moreover we are ready to provide Live online or in-person training at your organization that can help the employee to work effectively and efficiently.

ITIL Intermediate CSI Projects

ITIL Intermediate CSI Projects Projects

We at HKR not only provide you with theoretical training but also make you practically knowledgeable by making you work with real-.....world projects and case studies. Every course we offer includes two real-time projects which provide you with real-time experience. The practical knowledge improves your domain expertise and helps you in clearing the certifications with ease. Read more

HKR Website Reviews

Mounika Reddy
Mounika Reddy

Technology Analyst

  • 5

I wanted to upskill myself and enrolled at HKR Trainings for Snowflake training. The trainer kumar for the Snowflake course was very friendly and delivered the sessions in an interesting and innovative approach. Moreover the course was up to date with the current market needs. I felt this course was very helpful for moving ahead in my career.

Nagarani
Nagarani

PA at Cognizant

  • 5

I took Mulesoft Training from HKR Trainings where I learned the concepts practically. The trainer was highly qualified, had good teaching experience, and explained each concept with real-time examples. Also, the project work helped me get hands-on experience with the Mule concepts.

Srijan
Srijan

Presales Consultant - Cyber Security @ Tech First Gulf

  • 5

It was a great learning experience with HKR Trainings, getting an online OKTA Course. The way of teaching was very professional, and the trainer clearly explained everything without lagging. He resolved all the queries in real time and helped with hands-on practicals. I wish the team HKR and the trainer the best in all their future endeavours.

ITIL Intermediate CSI Training FAQ's

Each and every class is recorded so if you missed any class you can review the recordings and clarify any doubts with the trainer in next class. 

Yes, we don’t assure 100% placement assistance. We are tied up with some corporate companies so when they have a requirement we send your profiles to them.

Yes, we provide demo before starting any training in which you can clear all your doubts before starting training.

Our trainers are real-time experts who are presently working on a particular platform on which they are providing training.

You can call our customer care 24/7

...

HKR Trainings is one of the fastest growing online IT Training platforms with good achievements. We provide industry-oriented training skills to students and corporate employees to make them highly skilled and ready to work from day one. Also, we support the learners so they can acquire skills of good quality. Our trainers are also well experienced with many years of real-time industry exposure.

Training the candidates includes a lot of time, effort and money. Even then sometimes the candidates may not reach the expectations of the company. Using this Hire Train Deploy program offered by HKR Trainings, Corporate companies can save a lot of time and money and can get the resources with all the skills they need, to work on the project right from the first day.

At HKR Trainings, we Conduct “Hire, Train and deploy” programs on various trending technologies. However we are experts in Digital Marketing, Python, Data Science, Full stack Java and Full stack Web development

Before we train the candidate we gather your requirements, identify the skills gap of the candidates and start our training to the candidates. We ensure that we train the candidate as per your requirements. We even test them and analyze their skills if they meet your requirements and will be able to work right from day one or not before we deploy them. So there is no question of not being satisfied.

We train the candidates as per your requirements. You are welcome, if you would like the candidate to acquire additional skills during our training process. We are even ready to serve you better by providing the candidate with additional specialized skills even in the future after the deployment.
...

HKR Trainings is one of the fastest growing online IT Training platforms with good achievements. We provide industry-oriented training skills to students and corporate employees to make them highly skilled and ready to work from day one. Also, we support the learners so they can acquire skills of good quality. Our trainers are also well experienced with many years of real-time industry exposure.

Training the candidates includes a lot of time, effort and money. Even then sometimes the candidates may not reach the expectations of the company. Using this Hire Train Deploy program offered by HKR Trainings, Corporate companies can save a lot of time and money and can get the resources with all the skills they need, to work on the project right from the first day.

At HKR Trainings, we Conduct “Hire, Train and deploy” programs on various trending technologies. However we are experts in Digital Marketing, Python, Data Science, Full stack Java and Full stack Web development

Before we train the candidate we gather your requirements, identify the skills gap of the candidates and start our training to the candidates. We ensure that we train the candidate as per your requirements. We even test them and analyze their skills if they meet your requirements and will be able to work right from day one or not before we deploy them. So there is no question of not being satisfied.

We train the candidates as per your requirements. You are welcome, if you would like the candidate to acquire additional skills during our training process. We are even ready to serve you better by providing the candidate with additional specialized skills even in the future after the deployment.
...

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